Address 2736 University Blvd W #5, Jacksonville, FL 32217
Phone Number +19046747223
We went in to ask a favor for getting our dog weighed in because our regular Vet is in Mcklenny and we didn't want to do the drive with our hyperactive pup just for a weigh in. The front desk associate was very kind, and the Doctor poked her head out the door and offered to email our regular vet with our dogs weight. I've read some of the reviews and I'm flabbergasted at some of the low ratings. It's absolutely ludicrous to give low ratings because the hours aren't convenient for the customer or because they can't afford the medication. These foolish people give low reviews because they have issues and want to blame someone else for their problems.
Never had an issue! Bloodwork does take two days, and that is normal! I just took my dog to another doctor due to time management and they took blood from my dog, guess what, it also took two days! So people complaining about bloodwork taking two days, well its normal most of these clinic do not have a major lab in the back! Those that complain about treatments to be halved due to cost, guess what if a doctor told you you had to take two or three pills a day for your allergies or to maintain your life, would you question him/her or would you take them as prescribed? And Walmart does not sell medications that help dogs or cats per se. So asking the Doctor to call them in to Walmart are too ignorant to bother with, I too would hang up on them. This place is very good, staff is excellent and the doctor has been around for ever! Great place, take your pets there anytime, but call ahead to check first, like any hospital this place will take emergency cases first!
The receptionist was so incredibly rude to me. She hung up on me while I was trying to tell her that I was on a fixed income and couldn’t afford 180$ allergy pills and could my dog just be prescribed one per day rather than 3? Or could they call it in to a regular pharmacy (like WAL-MART) she said no and hung up the phone. Also be ready for incredibly long wait times. The female vet ( works T, W, Th) is alright but had bad experience with the guy working Monday. . My 2 grandchildren took their cat to him and he raised his voice at them.So they weren’t happy with him either. So no don’t go there. Find a different place to take your animals.
Angela is fantastic! Caring, attentive, concerned. Contacted me immediately to let me know a large cyst was discovered during my cat's routine spay. Sent me pictures and explained the issue. Recommended follow-up care without going overboard. I do think meeting the vet is important and would recommend that to this practice.
If you are okay waiting two days for blood work, this place is for you. I have a very sick cat but I am short on funds. They are very caring. But some issues require urgent care. This place is not the place for urgent care. I sent my initial response prematurely bc I am clumsy. So what I intended to say additionally is that although their availability is inconvenient at times. There is no doubt that their staff & vet genuinely care for animals & provide excellent care. But this is not "urgent care" nor do they claim that. I don't know the circumstances, but I wish they were accessible more often & had a quicker turn around time for blood work. But they are usually less expensive, so there you go. My cats often strategically wait until Saturday before becoming symptomatic... for this you need something else. But for regular care, they are great.
We had a very good experience with St. Francis for my cats hyperthyroid treatment. Very affordable price and efficient! Dr. Shelton and Angela are very knowledgeable and took great care of my Tillie! Thank you for all of your help!
Business Hours
Monday:08:30AM - 20:00PMTuesday:08:30AM - 18:00PMWednesday:08:30AM - 18:00PMThursday:08:30AM - 20:00PMFriday:ClosedSaturday:ClosedSunday:Closed
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