Address 3340 E Broad St, Columbus, OH 43213
Phone Number +16142355703
Website https://allvetnearme.com/red-maples-veterinary-clinic/
The best vet I've experienced in the Columbus area. Very knowledgeable with a focus on making sure your pet gets the attention they deserve. The service is top-notch and the cost is very competitive. I highly recommend Red Maples!
Dr Burns and her team have always provided the best of care to our kids (canine and feline) and to us as their humans. Can't speak highly enough of them. We drive many miles out of our way just to keep seeing them. Thanks so much!!
Red Maples Veterinary Clinic is dismissive to the concerns of their patrons and their decision-making is grossly incompetent due to antiquated technology. I'm a former patron of this clinic and took my service dog to be evaluated by Dr. Burns and her team because he had vomited 3 times within approximately 12 hours. He wasn't keeping food or water down, so as a concerned dog-parent, I took him in to be screened. An x-ray was taken, and regardless of whether the x-ray itself was poor due to equipment being outdated (which they admitted to) or whether their x-ray analysis was poor, an "explorative surgery" was recommended for my service dog to clear an "unknown mass." After spending hundreds of dollars with Red Maples, I spent $1,000 at MedVet (an animal ER facility) to receive a second opinion, which was in my dog's best interest, because absolutely no digestive obstruction was discovered and the notion of an "explorative surgery" was deemed "totally unreasonable." It turned out recent dietary changes were causing my dog's adverse reactions. Addressing this matter with Dr. Burns resulted in her flaunting her 40 years of veterinary experience in my face and inviting me to find another vet if I was so inclined. She also stated she didn't realize I would have wanted, could fully understand, or could afford every alternative treatment course of action, so she didn't offer them. This is not a lie or an exaggeration... Realizing mistakes happen and that we all have bad days and make bad calls, I was willing to forgive Dr. Burns' incompetence and indecency and called months later to schedule an appointment for my dog. Well..., Dr. Burns called me back to make the message clear that I was fired as a patron for questioning her. Again, not a lie and not an exaggeration... Her statements left me appalled and offended...AGAIN, and in my quiet time of reflection, I felt stupid for even being willing to forgive her and rekindle the patient/patron relationship. In closing, if you truly love your pet and don't want a veterinarian dictating to you/your pet and who's unwilling to admit when they're wrong and healthily resolve conflict, you DO NOT want to retain Dr. Burns and Red Maples Veterinary Clinic as your provider of choice. Their prices are low and they're a smaller operation, and I now know the reason: You apparently get what you pay for, and people will never remain in relationships where they aren't valued and respected.
My history with Red Maples goes back 30 plus years. Always found Dr. Burns to be passionate & knowledgeable. We trust her with our precious fur babies!
These guys are the best!!! They stayed open late to care for my dog who had a serious injury unexpectedly. Been going here for years!
We brought our cat here for what turned out to be kidney failure. We had to put her down. I can't express my feelings adequately for how well we were treated. We were called just before 8 pm and given the bad news. The Dr. and a member of staff were at the office and asked us if we'd like to be there, giving us time to get to the office. Needless to say, it was very emotional. The Red Maples team were compassionate, caring and we didn't feel rushed, even that late in the evening. A big thank you too the Red Maples Team!
Business Hours
Monday:08:30AM - 19:00PMTuesday:08:30AM - 19:00PMWednesday:08:30AM - 17:00PMThursday:08:30AM - 19:00PMFriday:08:30AM - 17:00PMSaturday:08:30AM - 12:00PMSunday:Closed
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