Petland Columbus Upper Arlington

3.9 from 1182 reviews

Address 3124 Kingsdale Center, Columbus, OH 43221

Phone Number +16146834057

Description Petland located in the Upper Arlington Kingsdale Shopping Center, is a local pet store that has been operating for over 40 years in Columbus, Ohio. With a state-of-the-art location providing you and your family with a fun and a hands-on approach to learning about pets and their required needs. Stop by and visit us today! We have built our reputation – since 1967 – helping thousands of families adopt new pets into their homes. We are proud of our Pet Counselors, they receive periodic training, and they love what they do. It is this aspect as well as product quality, selection and a real love of animals that gives Petland it’s reputation.

Website https://www.petland-ohio.com/

Reviews
Penny McBlane Ake

Staff very friendly and helpful. I vowed never to purchase from a pet store because I know they purchase from puppy mills, but I fell in love with this beautiful boy. Unfortunately, you only have 4 days to schedule your first vet appointment. Who can do this while working FT? It took me 3 weeks to book an appointment. I cannot recommend purchasing a puppy here because I was not made aware of his medical tx given for giardia twice before purchasing. He now has been treated twice more for the same. I’ve incurred greater than $400 in prescriptions, exams, and now prescription food. I purchased him in February!! I wouldn’t trade him for anything in the world because he’s such a loving and intelligent pup. I will never complain about meeting his needs because I couldn’t ask for a sweeter pup. I only post my experience to help others make more informed decisions when purchasing a pup. Do I feel the pet store should somehow compensate me, yes of course I do! Do I believe they will? Not a chance.

Nick L

A puppy mill for sure but nice staff and an OK variety of dogs to select from. A pretty good selection of birds too. A half dozen or so hamsters as of early March 2024. No kittens as of the same date. Around 4 bunnies available. The store itself is clean. Has a good selection of toys for your pets. Some food and other obvious products for housing, cleaning, etc. your pet.

Rachel Karpanty-Yantis

We have never purchased anything so I want to be clear about that. We have visited the store several times to play with the puppies which is a great way to learn about a variety of breeds and os perfect for children who may be a bit nervous around dogs because the puppies are pretty chill. The staff is very kind and friendly.

Sarina Simpson

The staff was super helpful and friendly, and the puppies were so sweet! Will definitely be coming back here with my family.

Daisy Lewis

The ladies at Petland have been so patient with me and my daughter as we navigate the first pet thing. After many visits, we finally decided on a hamster, and they helped us through every step of the way. They were very helpful and kind.

Kade Morrison

I wish I could go lower than 1 star. Went here with my girlfriend, left with her finger ripped up and dripping blood from a bird that had apparently been biting people all day from somebody else’s report, had to go to urgent care to get antibiotics for this. I understand that signs are placed to tell people that birds may bite, however, if this bird has been after people all day, you should do more than just have a sign to stop it. People, especially young kids, want to hold birds, so it is absolutely foolish to accommodate this with an aggressive bird. Rushed my girlfriend to the bathroom to run her hand under water while blood was running profusely, and workers, mainly younger people, were standing around twiddling their thumbs. While I was running in and out trying to get what few supplies there were. Eventually I peak my head out of the bathroom trying to get a workers attention even after I had been out of the bathroom to explain the situation before and just get met with an “Is it bad?” Come on. There is blood pouring out of her hand on your venue’s floor. The only real help came from an older employee who supplied some gauze and band aids. It’s clear these younger employees don’t have capabilities to deal with situations like this if they are just going to wait for their older coworkers to help deal with it. This is just a complete lack of situational awareness from Petland staff and resulted in an unanticipated urgent care trip to get antibiotics and a cleaned wound. Will not be coming back.

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Business Hours
Monday:12:00PM - 21:00PMTuesday:12:00PM - 21:00PMWednesday:12:00PM - 21:00PMThursday:12:00PM - 21:00PMFriday:12:00PM - 21:00PMSaturday:11:00AM - 21:00PMSunday:11:00AM - 21:00PM

Popular Times

Service options

  • Curbside pickup
  • In-store pickup
  • In-store shopping
  • No delivery

Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Amenities

  • Wi-Fi
  • Wi-Fi

Planning

  • Quick visit

Payments

  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Credit cards > MasterCard

Categories