Address 4886 Morse Rd, Columbus, OH 43230
Phone Number +16147759944
Description Your neighborhood Pet Supplies Plus has everything you need for your furry, scaly and feathery friends. Our shelves are stocked with the right products, including a wide selection of natural and made in the USA products. Easily find all their favorites at prices you love, whether you shop with us in store or online using free curbside pickup or same-day delivery. As the nation’s largest independent pet store with 600 locations and counting, we make shopping local simple.
Website https://www.petsuppliesplus.com/Store/OH/Columbus/New-Albany/140
Friendly staff always willing to help. Quick to answer the phone whenever I call. Great selection of dog food (one of only a couple of stores around Columbus that stocks the dog food brand I buy.
I went to this store specifically to see a chinchilla that I had called ahead to make sure they had. When I was in the store, the manager said I wasn't able to pet or hold the chin, due to "children may come into the store and I'd have to allow them to hold the animal too." I said that I couldn't even see the chin, as he was hiding under a "hide" in his cage, but the manager said that was too bad. "But you expect me to buy the animal sight unseen?" The manager just shrugged. I left. Poorest service ever!!! Boo. (I went to PetSmart at Easton for their chinchillas; had EXCELLENT service and purchased one after holding and making a connection with him. Thanks PetSmart!!)
Would be nice if the place was ever open. Showed up at 9am when they are supposed to be open and walked up to a sign saying staffing issues and adjusted hours of operation so I would have had to wait for 2 hours. Had a few more people try to get in and they said they tried to come the night before and the store was closed early. Doesn’t make sense that a chain pet store like this would be able to open and close whenever they want. Just sitting in the parking lot for a few minutes after trying to get in there has been 5 people trying to shop. Would recommend just shopping somewhere else.
Very friendly and knowledgeable staff! Highly recommend and definitely will be doing more business in future!
Staff members were immediately helpful and personable the second I walked in. Helped me find exactly what I was looking for and gave some advice. I am now a proud mouse Mom of two beautiful mice. Although as we were checking out, another employee (older, manager maybe) shouted towards the employee (younger) who was helping me and was slightly rude.
Many options of everything you can think of for your pet and many more you didn't think about. Price is reasonable. Won't find low end products here.
Business Hours
Monday:09:00AM - 21:00PMTuesday:09:00AM - 21:00PMWednesday:09:00AM - 21:00PMThursday:09:00AM - 21:00PMFriday:09:00AM - 21:00PMSaturday:09:00AM - 21:00PMSunday:10:00AM - 18:00PM
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