PetSmart
4.2 from 2810 reviews
Address 3713 Easton Market, Columbus, OH 43219
Phone Number +16144189389
Description PetSmart is the world's largest pet supply and services retailer, offering over 10,000 products in stores and online to meet all of your pet's needs. PetSmart offers a varied selection to cover the needs of your dogs, cats, birds, fish, amphibians, reptiles, and several breeds of small animals like guinea pigs, gerbils, hamsters, mice, and more. Now you can shop online and pick up at your local PetSmart within two hours. Select store locations offer dog training, pet grooming, pet boarding, PetSmart Doggie Day Camp and adoption.
Website https://www.petsmart.com/stores/us/oh/columbus-store0550.html
Val Hew wing
Banfield staff super friendly and welcoming. The associates friendly. I went into the Pet hotel to inquire about my fur baby staying in the future. The female clerk very Unwelcoming...I would never leave my Mister Brown there just based on her...
Kimberly Ellsworth
Employees were not interested in truly caring or grooming my dog because our appointment was at 2:00 and other employees had called off work. These employees wanted to go home. We were told it would take 1 hr… 1/2 hour later they called and said she was ready and they now closed at 3:00. We rushed back to see this rushed job and my fairly traumatized day. So disappointed. Just wanted to get my thoughts together so we left.
Howl Moore
Wonderful, helpful in-store staff, however the grooming staff are incredibly rude and disrespectful. I ended up not taking my puppy in for her haircut due to a scheduling mix up, and when talking about it with the woman at the grooming desk (didn't catch her name, long brown hair) she was incredibly short and rude to me and my partner regarding the appointment. I wont be coming here for grooming ever again.
Sydney Hulett
Katlyn in grooming was very disrespectful and rude. She said “your dog tried to bite me” multiple times in a terrible attitude. My dog is 6 years old and he has never had an ounce of aggression in him- I’ve take him to the groomer his entire life and never had an issue. She must have had bad energy or treated him terribly which I wouldn’t be surprised because her customer service was terrible to me. I called ahead of time and said I wanted the $53 treatment and I get there and my total is $108. She screwed everything up so a manager had to come help, thankfully she was very nice and helpful. I will be going to a different location next time. Also, my dog still smells bad. Terrible terrible!
Caleigh Haber-Takayama
I went in for a return with my receipt. The employee provided me a fast and easy return with the money put back on my original card.
Melanie Hickman
They always have a great selection . Cashier Courtney was so slow I was waiting for over 20 minutes. Another line opened and all behind me left before I got to check out. Very bad service.
Business Hours
Monday:09:00AM - 21:00PMTuesday:09:00AM - 21:00PMWednesday:09:00AM - 21:00PMThursday:09:00AM - 21:00PMFriday:09:00AM - 21:00PMSaturday:09:00AM - 21:00PMSunday:10:00AM - 19:00PM
Popular Times
Service options
- Curbside pickup
- Delivery
- In-store pickup
- In-store shopping
- No same-day delivery
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Amenities
- Wi-Fi
- Wi-Fi
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards > American Express
- Credit cards > Discover
- Credit cards > MasterCard
- Credit cards > VISA
Categories
Latest Businesess
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