Address 4 W Middle Ln, Rockville, MD 20850
Phone Number +13016562882
My partner and I have been coming to Balance Vet for years for our two dogs and two cats. We trust them with our beloved animals. They are kind, thorough, give us the options, and educate us about how to decide from those options. I have never experienced bedside manner like Dr. Albano and the team have provided. The team always greets us and our animals by name and remember specific things about them. There is a reason we have continued to drive so far over the past 5 or so years to receive care from them. I'd also like to note that I highly recommend animal communication with Terriann. We did a session with our highly anxious dog when one of his favorite people was moving out of the country and we were worried about how he would take it. Not only did we gain new insight into how his mind and perception works, but we left with tangible tips for how to help him feel empowered and content in his life and better meet his access needs as a deaf and low-vision dog. We also felt heartened and cared for ourselves. Terriann is very good at what she does and because we weren't sure what to expect, she explained everything along the way.
We’ve been bringing our beloved pug Otis to Dr. Albano for a little over two years now. My husband and I appreciate the integrative approach, and are always keen to hear about alternative and holistic options to treat Otis. Dr. Albano asks questions and provides different treatment options while involving you in the decision process. I appreciate that he is kind, caring, and offers suggestions and options without pushing a specific treatment plan on you. He also respects your wishes if there are certain things you don’t want to give your dog - for example, there’s a popular allergy medicine we don’t want to give Otis and he respects that and has provided us with alternative options, including a Chinese herb. The staff is also very nice - especially the main vet tech who often helps Dr. Albano. She is so kind, informative, and patient (Otis can be a handful at the doctor). This practice is a little more expensive than some other ones, but not overly so, and it is worth it for the personalized and thoughtful care your pet receives. We are very happy with the care our sweet boy receives at Balance.
I absolutely love how diligent Lindsey is in all of our conversations in person and on the phone. Her attention to detail is an impressive quality and it is a wonderful representation of Balance Veterinary’s commitment to excellence. ! Love the team❤️
I am greatly dismayed at my post appointment scenario. After laying out over $400.00 yesterday and giving my dog the antibiotic my dog didn’t want to eat and drink this morning. So I called the office to speak with the doctor and essentially was told that if I wanted to speak with the doctor, I would have to pay for a phone consultation. The staff was extremely rude and I will never go back there.
I can not say enough positive things about Balance Veterinary Center, Dr. Albano and the entire staff. They all truly love and care about all the pets that they care for. I used to take my cats to a different practice because it was closer to my home, however after seeing the kind of attention and love my cats receive at Balance Vet Center I only will take them to Dr. Albano now. Besides the love they have for the animals they also offer alternative treatments. One of my cats had a tumor and my only option of treatment was to make him as comfortable as possible for as long as possible. I took my cat to Dr. Albano for acupuncture. I can tell these treatments did make my cat more comfortable. It got to the point whenever I got his carrier out he would walk right into it knowing he would be going to his acupuncture appointment.
Love the doctor here and the nurses are great too!! They love our pets, and genuinely care. The advice and attention to detail is very appreciated
Business Hours
Monday:09:30AM - 18:00PMTuesday:08:30AM - 20:00PMWednesday:09:30AM - 19:00PMThursday:08:30AM - 13:00PMFriday:08:30AM - 17:00PMSaturday:ClosedSunday:Closed
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