Address 14636 Rothgeb Dr, Rockville, MD 20850
Phone Number +13018389506
Description Petvacx has a full service central hospital that services cats and dogs. We also provide house call services to the surrounding Montgomery County area. We have a compassionate, loving staff and believe in customizing medical care based on each pet and their owner. We believe strongly in low-stress handling and fear free vet visits and feel there is no such thing as a 'bad' cat or dog. Our goal is to provide affordable, high-quality, patient centered care and for our patients' owners to feel respected, informed and valued. Se habla Espanol.
Website https://www.petvacx.com/
The vet and vet tech were amazing, compassionate, and fair in price. I don't feel like they were trying to rip me off or Nickle & dime me. They recommended I start with a blood test and go from there, as well as giving me options and best case scenarios. Although the prognosis is the worst case for me and my family They treated my baby with kindness, love and a gentle hand. The vet tech walked me out and held Nestlé as I paid, she was amazing and you can tell the vet and the employees truly love animals it's not just a cash grab. I would highly recommend them to anyone wanting a vet that truly cares.
My review is very delayed, but I came in a week before Christmas for my cat. The kind woman at the front desk was very helpful. I also had Tokyo, Lauren, and Wiley (I hope I spelled their names right) who took care of my cat. They all had excellent customer service and I’m happy they enjoyed being around my cat. I’m surprised my cat was friendly to them and I’ll definitely recommend this spot to anyone!
Overall, the experience was positive. So, it's a shame to give a negative review. Unfortunately, they've left me in a tough situation where I will need to scramble to find a new vet after our recent move and have them approve our two cats' prescription diet food before they run out. Not an easy task with a full-time job and a one year old. Especially when they delayed notifying the company of the initial denial as well as their denial to us leaving us with a mere two days to figure this out. They've stated the last two approvals were "courtesies," but this wasn't communicated to us.
I was referred to Petvacx by my regular vet when my dog needed stitches out. I went to their walk in Wednesday and was blown away by how wonderful they are. Leslie the tech was fantastic and the doctor was so great. I am definitely going back, they were fabulous.
Amazing customer service and overall very friendly and welcoming
Best Vets for my fur baby Bruno. Last year he was diagnosed with intervertebral disc disease, he was paralyzed from his hind legs. With the help and treatment from the vets at Petvacx Bruno recovered mobility and has been back to running around and being the happiest he’s ever been. They have also treated his seasonal allergies one year and since then he’s been allergy free. I trust them with Bruno’s future treatments. Thank you!! From the bottom of my heart, thank you.
Business Hours
Monday:08:00AM - 13:00PMTuesday:08:00AM - 13:00PMWednesday:08:00AM - 13:00PMThursday:08:00AM - 13:00PMFriday:08:00AM - 13:00PMSaturday:08:00AM - 13:00PMSunday:Closed
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Serves Rockville