Animal Health Center at the Humane Society of Tampa Bay

Reviews

Celeste felice

Staff were kind, patient& welcoming. They answered all questions regarding my Boston Zoey's potential breathing issues. they loved her,she Actually enjoyed getting spayed.she thought it was doggy daycare! I highly recommend their pet clinic for treatment of your animals.

Reginald Berrier

Our first visit after years with ACT was more than impressive!! Wonderful facility and every member of the staff was outgoing, friendly and went well above and beyond to tend to my somewhat nervous baby boy. He can be a bit of a handful. Thank you so much for everyone's patience and perseverance with Reo and I hope we will are as welcome to come back as we are wanted to! 🥰

Rick & Steph Vaughn

My wife and I have been taking our dogs to this place for over 15 years. The only issue we have about them is they never pick up their phones. It takes them a long time to return a call back. But other than that they’re awesome!! Staff are all kind & caring. The place is as clean as possible. Their prices are decent. We’re grateful for this place. 🙏🏼

Tiffany Arias

The people here are nice, and they have a clean waiting area. But we had an appointment, I got there 20 minutes early to check in just in case they were behind or busy. There was only a couple other people in the waiting room. After check in, we didn’t get called back until exactly one hour past our original appointment time. We sat in the waiting room for almost an hour and a half. Not sure what the point of scheduling an appointment was, if they made us wait an hour past it anyway. We had other things to do that day and this definitely put us behind schedule.

Maryia “EM” Fennell

I had an appointment, and was told I would still have to wait. I asked what the purpose of having an appointment was if the wait time was still going to be 40minutes. I was then given the answer of "I don't know, they're backed up". Then I was told that if I wanted to be seen in a room that the wait time would be even longer. I opted out of being seen by the vet and settled for the vet tech. I ended up waiting the 40 minutes in the lobby. When the vet tech came out, she was alright, compared to the interactions I seen the other techs have with the other patients. I addressed my concerns, and they were met, and my cat was only back there a total of 5 minutes or LESS, HOWEVER, when the vet brought my cat back to me, she gave absolutely no explanation or breakdown of the appointment. I was in the restroom and she handed my cat to my husband and child and walked off. She didn't say what the next steps where regarding a follow up, what exactly was done, did not give the weight, did not give any insight. The trade off left us up in the air. Obviously, I knew I had to wait to pay, so I walked up to the counter and asked what I needed to do since the original vet tech was out of sight at this point. They instructed me to wait to check out. The tech didn't even ask for the fecal when she went back. I had to give it to the front desk during checkout. So, I ended up being called to check out about 10-15 minutes later. This was probably the best part of my visit. I wish I could give this girl particularly all the credit because she was so nice and answered all my questions the tech didn't voluntarily provide. All I remember is she was sitting on the far left with a grey and white sweatshirt and she had pretty long pink nails. I explained to her that the transition happened so fast and if she could answer the questions that the tech did not provide. She was extremely helpful, patient with me, answered all my questions, made suggestions based on my questions, and set me up with my next appointment without any issues. She gave me instructions and was just all around passionate about her job. That was clearly evident. The vet tech on the other hand was just there to do her job and go home it seamed. I gave one star off because of the vet tech herself. I just was not thrilled with her at all. Otherwise, everything else was fine, aside from an unexplainable wait time considering an appointment was set well in advance. My advice to future new clients. Be prepared to spend at least 1 hour to 1 hour and a half there even if you have an appointment. I don't know if they accept walk ins, but if they do, I wouldn't recommend at all. This place does get pretty full. I went at noon on a Saturday. Pricing is good and probably the best in town.

Naomi

I took my dog and cat for vaccines yesterday. I was really impressed with this clinic. I scheduled an appointment online. The employees were nice and professional. And the wait was not too bad. We were in and out within an hour and a half. My dog is a bit antisocial so he stayed in his crate and in a private room until it was time for vaccines. I was prepared for a 5 hour wait. But i was pleasantly surprised. I will be going here from now on for the boys medical needs.

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Business Hours
Monday:08:00AM - 15:00PMTuesday:08:00AM - 15:00PMWednesday:08:00AM - 15:00PMThursday:08:00AM - 15:00PMFriday:08:00AM - 15:00PMSaturday:08:00AM - 15:00PMSunday:Closed

Popular Times

Accessibility

• Wheelchair accessible entrance
• Wheelchair accessible parking lot
• Wheelchair accessible restroom

Amenities

• Restroom

Planning

• Appointment required
• Appointments recommended

Categories

Services