Address 3608 S Gevers St, San Antonio, TX 78210
Phone Number +12105344300
I was recommended by a friend and it was the best experience I’ve had. My little Chewy needed sedated grooming and everyone answered my questions and were very professional and the facility was clean. He went in all matted and came out looking like a show dog!!! ❤️I will definitely return and recommend!!
I want to be as objective as possible as I write this review. It has been almost four months since my cat died, so I think enough time has passed for me to process the situation. When I first moved to San Antonio, I chose Southeast Animal Hospital to be Aspen's clinic since I have family here who recommended them. When I would take him in for his regular check-ups and vaccinations, he received wonderful care, and I was always given so much time and patience while discussing said care. I took him in last November after his appetite had slowed significantly and he had started to lose weight. He was diagnosed with chronic kidney failure, which was unexpected for me given that he was only three years old, but I trusted these experienced vets who had previously given him loving care. Over the last few weeks of his life, I was probably calling or driving to the clinic every other day. Very few attempts at solutions were given, despite the prescribed medication not helping and the prescribed food not being eaten (along with almost anything else I would try to feed him). The last time I brought him in, I was assigned to a different veterinarian. At this point, she sympathetically told me that he likely only had a few days left. In a last-ditch effort to save his life, I reached out to his old veterinarian in College Station. She offered to look at his blood work, and immediately recommended I call a feline specialist who is also based here in San Antonio. But at this point, it was too late, and Aspen died in an emergency clinic before I could get him to that appointment. I am not blaming Southeast Animal Hospital for his death. But even long into hindsight, I do feel that he was not treated with the urgency that he needed when a serious problem arose. When his old vet was able to examine his blood work, she found abnormalities (not previously mentioned to me) that would have been very unusual for a cat with CKD, suggesting that something different may have been the underlying cause for his symptoms. Even if I had taken Aspen to an different clinic immediately, there's a chance that his outcome would have been the same. But that what-if is always going to stay with me, and I don't think I will ever be comfortable returning to this clinic with any new pets in the future.
I took my cat in less than 1 hour before they closed. My cat was barely breathing and was cold. The team at Southeast Animal Hospital saved my cat. I could Never Thank You enough for what you did. Love to All of the staff there ❤️
I was a customer of Southeast Animal for a number of years and was satisfied with the level of service and treatment of my dogs. However, a few years ago my dog Rosie started to experience bloating and so I got her in to see Dr. Homer on a Saturday as a walk in. We believe what happened was she had an internal tumor that ruptured and caused fluid buildup which would require surgery that (admittedly) Dr. Homer probably couldn't do as he's only open a 1/2 day on Saturdays. However, instead of saying it could be something serious and/or suggesting I take her to an emergency animal hospital he sent us home and we made an appointment for the following week. Throughout the day Rosie got more and more short of breath and in more discomfort so, by the time I took her to Becker Animal at 5-6 PM she was starting to become hypoxic and we decided it was best to end her suffering. I will confess I don't know if anything would have changed if Dr. Homer hadn't blown us off and I'm sure his actions are in line with veterinary ethics and all that. Still, I can't help but to feel Rosie deserved better and that's why I elected to take my business elsewhere and cannot recommend Dr. Homer as a vet.
I usually don't have any issues when I visit. Staff is always friendly, the rooms are clean, and have all of my questions answered pretty straightforwardly. Prices are prices I know little to nothing about how things are priced but I usually walk away feeling like the prices are good. What stands out the most to me was that the weewee pad I initially placed in the kennel was soiled and the staff replaced it for me. I have been to different vet that just let the animals sit on the soiled pad till it was time for pick up. Which was from 9am to 5pm.
Brought our puppy in with a broken/fractured arm. You would think with the word “Hospital” in the name that they would take her. No apparently on Wednesdays they can’t take new patients. Even if they’re arm is broken. Never coming here again. How do you turn down a puppy with a serious injury. We were willing to pay. Do better. She was taken care of elsewhere. Missed out on an easy $2k cause of your front desk.
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Monday:07:30AM - 19:00PMTuesday:07:30AM - 18:00PMWednesday:08:30AM - 17:00PMThursday:07:30AM - 18:00PMFriday:07:30AM - 18:00PMSaturday:07:30AM - 12:30PMSunday:Closed
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