Pleasanton Road Animal Hospital

Reviews

Crystal Palomo

At the time of my visit, it was $55 to be seen ,which honestly is a great price. My dog was brought in because he had lumps on his abdomen. The doc made me feel very at ease knowing its normally in older over weight dogs. The doc didn't try to over diagnose or run a bunch of unnecessary tests. They are fat pockets. I've read about this but as any good dog mom, I just wanted to make sure because I'm obviously not a vet and would never try to be a professional Google doc 😅. It's an honest affordable establishment and will never hesitate to be seen here. The girls behind the desk are easy going, patient and very helpful with my thousand and one questions. I'd give 10 stars if I could.

Love

I was a nervous wreck when I took my furbaby here. The vet came in and was gentle with her, completely calm my nerves. Surgery was required and I got an appointment. Surgery day came and when I went to get her. The cut was cover but that night the wrap came off. I called in the morning and they let me bring her in to have them wrap her again. The staff were all so nice and friendly with my furbaby every time I take her. 100/10

LINK 1945

Great service! Great staff! I've been going to them for years! Highly recommended this place for your animals!

Andrea Nieto

So let me start off by saying that the doctor/vet himself is exceptional at what he does, he has always cared for my furbabies and great overall. BUT the disgusting front desk lady, I believe she said her name was "Sandy" has made the doctor/vet and the whole establishment look just as disgusting as she is. The reason as to why any business would keep an employee like her employed is crazy to me. So here we go, my furbaby had a procedure done today went to pick up my furbaby called the vets office to notify them I was there had a very welcoming come on In over the phone but quickly changed into something more upsetting and disrespectful when I walked in. There was 3 ladies around the front counter including this Sandy person, when I walked in they all looked at me and just start laughing I ignore it, pay my bill and wait for my furbaby. At first they brought out the wrong dog which this Sandy person notified them about then as I'm still waiting Sandy decides to start making fun of me in "spanish" to her coworker, at first I'm thinking no way she is not literally saying this about me but as I stand there waiting yup she's making fun of me in spanish to this lady and there laughing. Then my furbaby comes out finally and in the excitement of seeing my furbaby I walk out, but decide to call and ask for a office manager. This person Sandy informs me she is the manager and that the owner of the establishment is above her, so I try to explain to her my issue and she was just making excuses as to why they were laughing so when I spoke to her in spanish and told her I understood every word she said to her coworker she has the audacity to tell me "it is what it is" I tell her no it's not because that is not accepted behavior anywhere and tries to lie again and say "that's not what I meant". This establishment might tolerate this type of behavior but NOT ME, I have been going to this place for a couple of years and this is the first time I have gone through any of this disgusting behavior from a business. Sadly today this establishment has lost a furbaby client because of the disgusting unprofessional behavior of their employee. I hope this incompetent person Sandy finds a different kind of career choice because customer service is not her fortay. If this Sandy stays employed by your establishment I believe there will be more negative reviews just in her service alone. And to you Miss Sandy I hope you find the peace and love your heart needs because you are a disgusting hateful individual!

Susan Guzman

This place saved my cat. I just wish I had come sooner. The doctor is kind and understanding. His staff are very friendly.

Andrew Rishell

Pretty good place I've taken pets here and I've had no issues My dog is healthy and fully vaccinated and now actually neutered as well and happy as ever really good place to take your animal I recommend it completely only reason I don't give five stars because you have to pay a deposit to be able to see the doctor the first visit

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Business Hours
Monday:08:00AM - 17:00PMTuesday:08:00AM - 17:00PMWednesday:08:00AM - 17:00PMThursday:08:00AM - 17:00PMFriday:08:00AM - 17:00PMSaturday:ClosedSunday:Closed

Popular Times

Accessibility

• Wheelchair accessible entrance
• Wheelchair accessible parking lot

Amenities

• Restroom

Planning

• Appointment required
• Appointments recommended

Categories

Services