Petco

Reviews

A Google User

What a wonderful experience all around. We will visit often. Our story: My doggo, Hans, has just 🎓 graduated training with Shelby! From the first time she and I spoke, through the end of the last session, Shelby's heart was on her sleeve. She goes above and beyond with her customer service; her professionalism is always sincere and ethical; and her passion for pets truly rivals no other and it shows. Shelby offered extraordinary insight to help me understand Hans' learning style better than ever. She has techniques and patience that are very impressive. Shelby truly loves what she's doing here at Petco (and she's stellar at it) so if you're considering training for your canine, don't hesitate to ask for her. Thank you, Shelby, for everything you did for our family. This is exactly what we needed as first-time dog owners. Forever grateful, Hans and his Mama. (Four private sessions with family)

A Google User

Staff were so friendly and helpful. Each one seemed genuinely happy to be there, provide assistance, and answer questions. The store was well laid out, and prices were competitive. I'll definitely be going back.

A Google User

They definitely lost my business. The animals looked like they were dying with rotten veggies to eat on. The mice have obviously been fighting and there was blood all throughout the enclosure, while all of them were piled on the water bottle to stay away from the aggressive mouse. Feces throughout multiple enclosures and filthy water. And those poor ferrets were boxed in with sooooo many flies. I'm not sure who is managing this location, but they are doing a terrible job. This is definitely animal abuse. The feeder insects are dying, if not already dead. Meanwhile, the employees are less than friendly, no one bothered to greet us or ask if we needed help the entire time in the store, and the older guy that works there is rude as can be. He made it seem like my husband had to buy a creature to even see it. They definitely need to either restructure the ENTIRE location or close down. I have never been to a worse business. It's a shame.

A Google User

This place has very good customer service. When I go to this store the staff is very friendly and they help me find what I want to buy. I would go back to this store again. I would recommend this store to anyone who has pets.

A Google User

I've been coming here for grooming for years! Gina left but Ashley took her place and I've been very happy every time. My dogs are happy too! 😊

A Google User

Yesterday when I went to go drop off my dog, I went about 20 minutes early they told me that I couldn’t drop off my dog because they did not have any kennels available and that I needed to pick her up right when the service was done because they do not have kennels available, so reschedule my dogs appointment for today When I got there I got there 15 minutes late the Groomer said that I was 15 minutes late that she was not going to service my dog accordingly that she wasn’t going to do the nail trim. I asked why she said because on my dad’s record they said she gets anxious when they work on her nails. I told the groomer to go ahead and try it because in the past, she’s allowed other groomers to do some of the nails. I leave thinking that my dog is going to get service and is in good hands, and is going to be taken care of, and loved I get a phonecall not even 10 minutes of me leaving my dog Saying I needed to pick her up because she did not let them do the nail trim when I got there Meghan and Kelsey were the ones with my dog. Both of them were rude. They were telling me to get my dog and get out of here. I’m talking to the manager and I tell the manager why would they start off with the nail trim instead of the bath? It makes no sense they put a bunch of excuses and they’re still telling me to get my dog to leave because they’re not gonna service her the manager and both groomers were so unprofessional they were so rude and mean to me when I got in my car, I cried so much because I knew for a fact that she did not want to service my dog. I’ve been going there for such a long time and it’s sad that these new workers have no ethics they were mean they were rude they were telling me to leave they kept lying to the manager Making up excuses as to why they weren’t able to do it. It was a terrible service, and I can only imagine how they treated my dog when I was gone. As I’m walking out, I had two clients that were in the store. Stop me and tell me that what they did to me was not fair and that I should speak to a higher manager because they could tell that all the workers have attitudes and we’re being mean to me and my dog. Cierra the manager is rude and terrible.

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Business Hours
Monday:09:00AM - 20:00PMTuesday:09:00AM - 20:00PMWednesday:09:00AM - 20:00PMThursday:09:00AM - 20:00PMFriday:09:00AM - 20:00PMSaturday:09:00AM - 20:00PMSunday:10:00AM - 19:00PM

Popular Times

Service options

• Curbside pickup
• Delivery
• In-store pickup
• In-store shopping
• Same-day delivery

Accessibility

• Wheelchair accessible entrance
• Wheelchair accessible parking lot
• Wheelchair accessible restroom
• No wheelchair accessible seating

Amenities

• Wi-Fi
• Wi-Fi

Planning

• Quick visit

Payments

• Credit cards
• Debit cards
• NFC mobile payments
• Credit cards > MasterCard

Categories