PetSmart
4.3 from 674 reviews
Address H27G+GC, 625 Baltimore Blvd, Westminster, MD 21157
Phone Number +14107519380
Description PetSmart is the world's largest pet supply and services retailer, offering over 10,000 products in stores and online to meet all of your pet's needs. PetSmart offers a varied selection to cover the needs of your dogs, cats, birds, fish, amphibians, reptiles, and several breeds of small animals like guinea pigs, gerbils, hamsters, mice, and more. Now you can shop online and pick up at your local PetSmart within two hours. Select store locations offer dog training, pet grooming, pet boarding, PetSmart Doggie Day Camp and adoption.
Website https://www.petsmart.com/stores/us/md/westminster-store1390.html
Meaghan S
All I can say is Christine and the grooming department did an amazing job with my two cats who have severe anxiety and she was able to de-mat them with them being Himalayans Highly recommended returning customer❤️❤️
PhillipsVision YT
First time in this PetSmart location. I stopped in for fish food. The place was very clean and organized. I was able to find what I was looking for easily. They have a great selection on various products for different pets. There is an adoption center here as well where you can get cats. The customer service of the lady at the register was very courteous as well.
Alexandra Bowden (Alex)
Staff is very friendly, really helpful. So they get 5 stars because they're awesome. However, these box stores need to get out of the Hermit Crab business. They were out of water. The crab I wanted turned out to be dead. I didn't even come in for a crab but I felt so bad for them I bought one to add to my little guys at home. Hermit crabs live for decades with proper care. Their humidity should be 80% but in the store it was 30%. They had about .5 inches of sand when they should have at least 6 inches of sand. Petsmart should be doing better than this. The staff must feel horrible when they die 😢
maury bock
Animals look healthy and clean. I've never taken home a sick fish from them before, and the staff is kind, informed, and efficient. Here is a "shubunkin" goldfish I bought there as a baby 2yrs ago [see photo post] with a size comparison- my hand on the glass w his face up to the other side- to show you the quality and care of animals they have available here. "Blue" is almost 1ft long tip to tip. And the best part is the staff take the time to talk to you about your needs, without being overbearing. Good job, Westminster PetSmart!!
Renee Jones
Shelby the manager was sooo rude to us, we the customer was trying to get someone's attention for a while to get some goldfish. We started to try to figure it out for ourselves and she comes huffing over asking " what do you think your doing"! Then she goes on to explain how we should have gone up to the cashier (who is busy) and what did we want? Then she goes on and on again about what we should have done ! I did tell her she was being rude and we got it understood! We get the goldfish from the Shelby, go up to the cashier and I can hear her complaining and talking about us at the cashiers ! Now I'm calling corporate about this completely inappropriate manager. We are the customers Shelby!
Cynthia bem
I have gone here many times. Don’t know why but the staffer that works there I think her name is Danielle.Is very mean. She goes into very condescending mode when I show up to spend 300 dollars or more.I tip every one that grooms my dogs.20 dollars each.last visit same as last 3 times she was there. When she sees me she goes off. I owned a restaurant for 25 years and she has a horrible attitude.Doesn’t know how to speak to your customers.She will debate me.I have a 7 pound Pom that has a very thick undercoat and will not even listen that my Pom gets very hot.So I told her just cut her the way you want .(you know what is best and that still didn’t shut her up. She vented 10 more minutes until the other groomers tried to shut her up .After I left 2 of my 3 small dogs I was super upset . I should have taken my dogs and canceled the appointment’s I Will never go back again. I don’t complain much because I know how hard it is to run a business. I felt horrible because for the first time in my life I didn’t tip. Because of her.
Business Hours
Monday:09:00AM - 21:00PMTuesday:09:00AM - 21:00PMWednesday:09:00AM - 21:00PMThursday:09:00AM - 21:00PMFriday:09:00AM - 21:00PMSaturday:09:00AM - 21:00PMSunday:10:00AM - 19:00PM
Popular Times
Service options
- Curbside pickup
- Delivery
- In-store pickup
- In-store shopping
- No same-day delivery
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Amenities
- Wi-Fi
- Wi-Fi
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards > American Express
- Credit cards > Diners Club
- Credit cards > Discover
- Credit cards > JCB
- Credit cards > MasterCard
- Credit cards > VISA
Categories
Latest Businesess
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