Address 5331 NW 34th Blvd, Gainesville, FL 32653
Phone Number +13523737387
Description Northwood Oaks Veterinary Hospital provides quality veterinary care for dogs and cats in Gainesville, FL and the surrounding area. As a full-service animal hospital, we offer the following:*Preventive & Wellness Care (including vaccinations)*Pet Dental Care*Veterinary Surgery (such as spays and neuters)*Microchipping*Behavioral Counseling*and more veterinary servicesPlease call (352) 373-7387 to schedule an appointment or request an appointment online.Walk-ins welcome!
Website http://nwoaksvet.com/
Very disappointing trajectory here. New people in and out all the time, adding fees while service declines. I have an elder cat who has gotten grumpy in his elder years, and my final 2 visits here I was shown zero empathy by people who probably shouldn't be around animals.
Most of the staff is great, the current manager does not come off as respectful or considerate. After several recent interactions I no longer trust them with my animals.
Our first visit was amazing. Taylor was phenomenal with our dogs, especially our shy girl. We had a great experience with Dr. Hampton as well as the rest of the staff we encountered. I am very thankful they are there. Naomi has been helping us so much with our health certificate docs as well. She was our first contact with this practice.
We love this pet clinic. We have had our big dog injured by a compound fracture, a cat with major dental disease, end of life help, mysterious illnesses in feral cats, and general health maintenance on numerous pets over the years, and these wonderful people really care for our babies! I highly recommend them! Their prices are pretty much a match to any vet you will find. So if you have a need, they will be there with you every step of the way!
Once you ignore the front desk lady, the bigger one it's not bad. The doc seems to care
Brought my dog in with an ear infection to oaks on 34th st, the vet asst/tech was great but then the vet (guy with long hair) came in with this schpeel which started out by saying my dog has a ruptured ear drum, to which I asked him halfway through his script to run up the price by instilling fear how did he know she had a ruptured ear drum SINCE HE HAD NOT EVEN SEEN HER. She was in the room with me the entire time and the tech did not put a scope in her ear to check. He seemed a little surprised to be caught and studdered and said based on her symptoms it was probably that's what she had, to which I pointed out that's not what he said, he said it was ruptured. That attempt to push a doom and gloom diagnosis came with 3 antibiotics that they sell and earwash and drops that they sell also. I ended up getting their earwash and had them call in antibiotics to Publix which ended up being about 90% less than what they were attempting to charge. I felt I was being(attempted to be) preyed upon by pulling on ones emotional attachment to their dog. Bottom line the earwash and Publix antibiotics worked and I saved over $400 from what they were trying to charge. Decided to only post this after I found a fantastic vet and it cemented what I initially felt with these people. Definitely beware when dealing with these people as the will definitely try to make the most amount of money off of you while playing on your love for your pet. Alachua animal hospital is an outstanding vet I would recommend Update- Funny how now there seems to be "concern" now about how I was treated after I post a review on Google. However when they called to "check" on Bella (my dog) I expressed my dissatisfaction then and was dismissed by the lady that called with a "well I don't know about that", as she kept chugging along asking questions about my dog in what felt like an attempt to continue to push/sell treatment, not act like they had any concern over the "treatment" we received during our visit, like they showed in the reply to my review .. Bella Miranda is my dog's name, if that's not good enough I can post screenshots of the emails you sent proving you did treat her. Also, after looking at your reviews (which you haven't responded to) I see plenty of other people felt the same exact way. We all can't be telling the same lie, just saying.. To add context to this for anyone reading, I brought my dog here for 8 YEARS. The service was never out of this world but it wasn't terrible either, a little pricey but they were close to where I live so it worked out for me. However over the years the "compassion" was getting less and less and the business feel kept on becoming more evident visit after visit. Only after this last visit did I decide to finally cut ties and because of the outstanding service I received at our new vet did I decide to voice my experience to anyone who wanted to research this vet. 2nd Update After stating my dog's name, unsurprisingly I haven't received any phone calls nor email from this "concerned" vet. Also unsurprisingly, they erased their reply. Clients, beware
Business Hours
Monday:07:30AM - 17:30PMTuesday:07:30AM - 17:30PMWednesday:07:30AM - 17:30PMThursday:07:30AM - 17:30PMFriday:07:30AM - 17:30PMSaturday:08:00AM - 14:00PMSunday:Closed
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Serves Alachua and nearby areas