Address 1100 Tower St BLDG U-239, Norfolk, VA 23511
Phone Number +17579530350
Description "Norfolk Veterinary Activity - Rescue Email Only. This Email is NOT monitored. Contact us at: Norfolk.VETAC@outlook.com"
Website https://phc.amedd.army.mil/organization/Pages/VtfDetails.aspx%3FVtfID%3D105
If there’s a 10 stars i would give Jenea one. Ive been working in healthcare customer service managing teams of 20 etc and I have never met anyone like Jenea. Best demeanor, always knows when to follow through and never gets annoyed for repeat questions. Look for her at this facility. She is the best.
I have called for weeks to try to make a appointment for a annual and to get flea treatments but I can never get through it is always transferred to a automated system telling to call back. How can I get a service completed if I can not get anyone on the phone. In years past it was challenging but not this bad. I called 77 times today and still can not get through
Staff is super nice. Always pleasant when I’m there.
I recommend getting your vet care here if you're military. Wishing had gone here a long time ago. They are very helpful with the PCS process for pets as well.
I called several times to try to make an appointment for my dog to be vaccinated and she always told me to call next week and today she finally told me that there is no appointment available for December and I have been calling since November. .. the response I received from her was to find another veterinarian available to vaccinate my dog. If I wanted another vet I wouldn't have come to this place first.
The front desk are super heroes! The clinic wants what's best for my animals and ensure they get efficient and quality care. They're also willing to help entertain my child while we're waiting.
Business Hours
Monday:08:00AM - 16:00PMTuesday:08:00AM - 16:00PMWednesday:08:00AM - 16:00PMThursday:08:00AM - 16:00PMFriday:08:00AM - 16:00PMSaturday:ClosedSunday:Closed
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