Norfolk SPCA Community Spay Neuter Clinic

Reviews

Breanna Brown

EXCEPTIONAL TEAM! I have had pets for over 20 years and my experience here was far above any and all expectations. The customer service and care from start to finish was the best I have seen - I knew my dog was in great hands from the beginning! With my job, I am not the easiest person to reach but the team went above and beyond to make contact with me after I sent the email to request an appointment for my dog to be neutered. After scheduling the appointment, they ensured I had the required paper work completed and turned in on time and answered every question with care and patience even when extremely busy. In the time I was in the clinic, the team was either helping a customer in person, or on the phone and I watched them provide the same extraordinary customer service and care I received. I am so grateful for this amazing team, words really can’t describe how fantastic they truly are!

Mabya Nyannor

Front facing customer service and care can be a rewarding and challenging profession. You deal with people on their best and worst days and are called to provide an excellent experience in spite of what you may be dealing with. The staff here are exceptional and do just that in the face of short staffing, back logged resources and the many pets and pet parents that walk through their doors for answers and care. I’ve had my own unique experience with SPCA and the two subsequent visits for my senior pup have been great. Sam, Katie and Genny show up brightly and provide care, suggestions and resources that are helpful to care and advocate for my pup better. I appreciate that they are personable, professional and choose to be kind; thank you, ladies, for taking good care of us.

Brian Mulligan

Easy peasy evolution. Woman dealing with all the folks on 7/18/24 on the Neutor Scooter was super efficient, timely, friendly and professional. As good as they come

R Trudell

As a foster and volunteer with Mastiff Rescue of Virginia, finding affordable clinics that we can trust is a priority for us. NSPCA has been a vital resource for us over the last two years. Many of our foster/rescues have been spayed or neutered here, and every visit has been phenomenal (from the human point of view at least). It is not easy finding clinics for dogs that can weigh up-to, and over, 200lbs.

Maxx Chambers

Fantastic customer service! The front desk did a great job preparing us for exactly what to expect with our dog. Not to mention, the gave a good timeframe to show up in the morning. Customer service and care was fantastic!

Robbie Foglia

Left 5 messages to make spay appointment and was never called back. They never answer the phone and do not care about customer service. Don't waste your time

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Business Hours
Monday:08:00AM - 16:00PMTuesday:08:00AM - 16:00PMWednesday:08:00AM - 16:00PMThursday:08:00AM - 16:00PMFriday:08:00AM - 16:00PMSaturday:08:00AM - 13:00PMSunday:Closed

Popular Times

Accessibility

• Wheelchair accessible entrance
• Wheelchair accessible parking lot

Planning

• Appointments recommended

Categories

Services