Address 5220 Princeton Way, Hoover, AL 35226
Phone Number +12059826801
Website https://gbhs.org/animal-control
Adopted this dog (Lola, husky mix) in May 2022 from GBHS during a promotion event, when you adopt a dog you get free lifetime preventative care for the dog. Awesome
The people working here are so very generous with their time. I don't know what I would have done without them. This is still a true statement, but my feelings have changed towards these people drastically. I trusted these people without question and my baby, Harley, paid the price. I called Kasey Rawlings from my hospital room to discuss whether she could find a short term foster for Harley and she said yes. I had been in the hospital for about 3 weeks at this point. Looking back I should’ve know it woo e possible to get any kind of foster for my wild and crazy dog who weighs 130 pounds and will not listen to anyone. She is locked wide open 24/7 and she is fear aggressive which means she will not hesitate to bite. The people at the humane society make me come ahead of time they 300 mg of trazedone to give her and when she gets there she is already drugged. Then they put her to sleep to give her her yearly shots. So she is a handful and she is my whole world. She sleeps with me every night and believes she is a lap dog. But Kasey said she could. She ended up convincing me to surrender Harley so she could be placed with someone younger who would be more able to play with her and walk her. Also she has been abused by my brother a few times quite a while back. I still would run after her if she left my side because the fear of it happening again was with me always. Kasey knew when this happened because I emailed her and told her. For me it was a way of letting someone know it happened because the police told me it was a civil matter. As strange as it may sound, Harley loved my brother. No matter what he did to her she kept loving him. Kasey told me after surrendering her I would not receive any information about what happened to her. Harley was picked up before I ever got any paperwork to sign. You better believe some more paperwork was sent to me pronto. Without even looking at the paperwork, I signed my name. Harley paid the price. The next day I received a call from someone saying Kasey wanted her to reach out and let me know that Harley’s mental state had deteriorated quite a bit from my brother taking care of her and if they could not pull her out of it, she may have to be put down. I believed it without question even when my neighbor asked how they would know what her mental state was before I had been admitted to the hospital. I made a stupid excuse. My aunt told me the next day after I had signed myself out of the hospital AMA that she had seen Harley the day before they picked her up and she was fine and acting like she normally did. She was happy to see her and nothing was different according to my aunt. My brother and sister in law told me as they turned on the security cameras what had happened. The woman who came to pick Harley up put the metal pole with the metal loop around Harley’s neck and choked her out cold several times. My sister in law offered to give her a trazedone which was refused. This woman was on a mission, which is shown in the footage. What cannot be seen according to my brother and his wife is the blood coming from Harley’s neck and mouth. This is what causes the mental decline in my baby. They tried to put it off on my brother. If they didn’t have to give me any information about her, why tell me about her mental decline and the fact that she could have to be put down? I can’t understand it and nobody will get back to me . I have emailed Kasey and this woman I have met a few times named Jordan looking for answers and they stonewall me. I emailed the president of GBHS and she hasn’t answered either. I pray nobody else ever has to go through what I have gone through and am still going through. This is something I will have to carry with me for the rest of my life. Shame on you!
Spay and neuter clinic. Staff are exceptionally friendly and attentive to the needs of the community. Stay in car and call in effect. No extended wait. Quick. .
I truly wish I could give negative stars to this place. My poor families experience with this place in the last 24 hours has been nothing less of heartbreaking, disappointing, and disgusted by their actions. Around 8:30 am yesterday my families two cats were brought in for a simple Neuter procedure. During pickup, which let me note that we were not called or notified in anyway that they were even ready to be picked up. We arrived to pickup the boys. The woman goes back inside and comes back out and informs us that our one cat passed away during surgery from a “collapsed lung”. No call. No text. No information prior to us arriving. How long has he been passed before we got there? did you even try to save him? And they had NO answers for what ACTUALLY happened. Absolutely no resources on where to take the sweet boy to be put to rest. I would NEVER EVER EVER bring your animal here for their spay and neuter services. They have NO HEART. I will NEVER live this down and you WILL feel the pain my poor family has felt. What a shame for you to kill an animal and then not even inform the owner. NO SYMPATHY. You are not a true animal “Rescue” You couldn’t care less about these animals and it’s sad. Your organization needs to be SHUT DOWN. You will NEVER be forgiven, Oh and believe me LEGAL ACTION WILL be taken. For anyone reading this review, If you care about your animals, take them elsewhere. Please. To save there life.
There's something absolutely amazing about any organization that only focuses on keeping families together. In my head, humane society=animal control?!? Right? I've been wrong my entire life. If we see a lost child, we would contact the authorities and search for their parents. Yes? That means (and is proven thru actions) animal control isn't there to take our family away.. but to keep them from harm, that includes "their friends that do not know how to behave in public". (Sorry, I was channeling my Mother for some unknown reason). Our furry family is treated differently than human family, right? But with my gal... You never know what side of the bed she will wake on... Can I get an amen?? [NoNoNo. I'll take over from here please] Every single soul that I've met, including some of the Karen-Kats that are freeloading in that front room, are simply outstanding loving folks that live to love thru our furry family. I can't sing the praises of Kasey Rawlings and her team enough... I can't contribute a drop in that ocean. You see, the past few years have been what you humans might call a "one freaking nightmare after another" for my Daddy. Never once did I wake, go potty, go to the front window, or patio door, breakfast, lunch, dinner, (that about sums up my day... jammed packed right?) without kibbles.. I call them kibbles. (No self loving k7, k8, or K9 [different stages of wonderful dog life] would ever feed kibbles with you guys shove amazing seasoned steak and nom-noms in your face...) And then you act like you don't hear us asking politely, even with our special dance and drooling. Pfft! During the hardest points and the darkest times in my kingdom, we had a "first world problem" : too much food. We were blessed with a broken ankle for Daddy and (WTMF: way too much food). Do you know the joy of giving to help others as we didn't have anything to give?? One thing around our home: only way to keep it is to give it away. Whenever someone visited (these muts simply dropped by to drink my water. HELLO!! THERE'S NOT ENOUGH WATER IN THE WORLD!), if they had a heavy heart... We would send them away (not fast enough for me) with a bag of "kibbles". There's always crying and laughing. Daddy said giving food is giving life. I agree. It's a beautiful thing to be blessed with too much food... So much that we can share with folks in need... And I never have to panic. Because, you see, as Princess FURdinand, my food bowl is never empty. Like my heart, the team at the GBHS has my bowls overflowing!!! Someone please find more water!! There's not enough in the world!! Yes, my grammar is not perfect... My cat helped... Well, as much as a Karen-Kat can help! Live, love, bark and hydrate. *No food, canned nor bagged, was harmed during the writing of this review.
Thank y'all so so much for taking care of my baby Zeek. Y'all are absolutely fantastic!
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