Firehouse Pet Resort Round Rock
4.4 from 23 reviews
Address 541 Louis Henna Blvd Suite 200, Round Rock, TX 78664
Phone Number +15123107387
Description Firehouse Pet Resort is the best home-away-from-home experience. We offer your cat and dog a relaxing, stress-free, and personalized stay. All in a safe environment. Your pet will enjoy a tailored experience to meet his or her energy level and needs, whether you choose playcare (our enhanced version of daycare) or overnight pet boarding. All with the peace of mind knowing that our medical experts at Firehouse Animal Health Center are right next door. We now have two locations in the Austin area: Kyle and Round Rock. Open 7 am-7 pm Monday-Sunday for easy drop-offs and pick-ups.
Website https://firehousepetresort.com/
Whitney Spence
I've been going to Firehouse for a few years now, I'm not sure what took me so long to add a review. I absolutely LOVE their team. I was taking my newly adopted kitty, Tapi, to them and was trying to diagnose what was wrong with her, and it turned out she had cancer. It is a horrific phone call to receive, but it is so comforting to know the doctors cared about her. When we came in to help her pass, Dr. Moreman and Dr. Davies were both there and their words were beyond comforting. The vet tech, I'm so sorry I forgot her name, stayed with us the whole time as well. Though it was challenging, it was so much easier to go through. Then our corgi recently was diagnosed with IVDD and we had the wonderful help of Dr. Garza to help us fully understand what was happening and how to help her through it. She then recommended acupuncture with Dr. Tran and we saw a difference in her healing after every appointment. They saw all of my tears and were extremely comforting. I have seen most of their vets and I can tell you with my whole heart that I absolutely trust them with my pets. ❤️
Tom Elliott
We are in Austin on vacation with our pups, we wanted to do a few things that were not pet friendly so we needed to find a doggie daycare. The Firehouse pet resort was definitely a great choice. Everyone there was awesome, they gave our pups the attention they needed (and a little extra!) Would highly recommend them to anyone in need of care for their fur babies.
James Budmon
Always a pleasurable experience. They love my dogs as much as I do!
Avery Lee
Super friendly and caring, I can feel that they love the animal. Doctors always explain what is going on. Staff is very helpful. I love this place. Dr. Garza is so amazing.
Pamela DuPont
I really wanted to love this place since I use the vet services and am happy with that. However, my pup came home damp and smelling like urine and I was charged $45 dollars for a nail trim! That is more than it costs for daycare! I should have been told what the cost would be ahead of time if you're going to charge outrageous prices like that for a nail trim. I will take responsibility for not asking though and just assuming it would be like every other boarding facility I've taken my pups to. The most I've ever been charged for a nail trim is between $15-25. That was very disappointing. Not to mention the fact that I had to bathe him when I got home because of the urine smell. Other boarding facilities that I have been pleased with usually wipe down your pet before they release them to you. I did give 3 stars though because my pup seemed happy when I picked him up and the staff seemed friendly enough. I just think there needs to be some changes implemented before I say I would bring my pup back here again for daycare or boarding.
kaci taylor
This is the ONLY boarding facility I trust in north Austin. They go above and beyond and have the utmost safety and enrichment practices for each dog. The staff are always friendly and extraordinarily helpful, and the peace of mind from knowing the animal hospital is next door is priceless.
Business Hours
Monday:07:00AM - 19:00PMTuesday:07:00AM - 19:00PMWednesday:07:00AM - 19:00PMThursday:07:00AM - 19:00PMFriday:07:00AM - 19:00PMSaturday:07:00AM - 19:00PMSunday:07:00AM - 19:00PM
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
Amenities
- Gender-neutral restroom
Crowd
- LGBTQ+ friendly
- Transgender safespace
Categories
Services
Serves Remington Heights and nearby areas
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