Address 3125 Nolt Rd, Lancaster, PA 17601
Phone Number +17174553955
Website https://healingpawsah.com/
We had to put our beloved cat down the other day. The staff and vet were so compassionate. The room we were in was so comfortable and calming with soft music. They even had our cat's name written on a chalk board outside the room with hearts on it. It was one of the hardest things we've ever done, but the vet and staff were so assuring and kind and it helped so much. Dr. Carrie is so kind and compassionate.... everything you want in an animal doctor. I highly recommend Healing Paws.
I was very pleased with my first experience here. Dr. Carrie was extremely kind, thorough, and knowledgeable. They managed to fit me in last minute with my cat, Who had a pretty bad infection due to a flea allergy. I appreciate Dr. Carrie taking her time to explain things to me and making sure that my kitty was OK and for Giving me treatment options that worked for my budget. I would highly recommend!
When I had my human aggressive dog, I was trying to find a veterinarian that could go at him with a gentle approach. I searched high and low for a vet that went at a natural pace with natural care as I thought that would be best for my dog. I asked the ladies at the front if they had a veterinarian that was educated on herding breed health, as my dog is affected by the MDR1 gene, and could feel confident handling my dog. The ladies at the front are the only reason why I’m giving this place a two star because they were absolutely helpful super sweet and I appreciate them working with me. I was going to call to make an appointment to put my dog to rest because he has had three biting incidents that broke skin and it was time for him to be put to rest. The lovely receptionist who took my call was very sweet and talked me through my emotions as I was making such an awful appointment. Later that day, their new doctor at the time called me about bringing him in for a consultation before putting him to rest… we did a phone consultation instead, and I explained to her all of the things that have been going on what we have tried and what we can’t try due to his restrictions. She kept trying to shove medication down my throat. I told her that with the level of medication that he will need he will be nothing but a garden ornament. It would be absolutely selfish for me to keep him a little bit longer Earthside instead of putting him to rest… because keeping him alive he would just be asleep 99% of the time anyways… and what kind of life is that for him? That wouldn’t be fair. She suggested that I talked to trainers, which I explained to her that I already have done, and none of them will work with him because of the level of aggression he was at and with him not being muzzle trained and slipping out of muzzles he was a high risk… the trainers that were willing to work with him wanted tons of money that I didn’t have and I was running out of time. He was a dog that would flip out at random times without warning he didn’t growl. He would come up to you, sniffing you thinking he was just being friendly next minute you know he’s attached to your arm like a piranha. Never knew what he was thinking he or was going to do next. I guess you could say that when I was talking to the veterinarian during my consultation, I had already made up my mind on what I wanted to do. I know it was an awful choice to be thinking about.. however I had no other choice. And I wasn’t going to be selfish and drug my dog to the point where he’s just asleep. The veterinarian made me feel very low like I was the worst dog owner for ever thinking about considering a behavioral euthanasia. I feel like behavioral euthanasia is a lot more humane than drugging him to the extent of him not being able to enjoy life anyways. Anyways, I hung up the phone crying because she made me feel like the worst person alive. I was already going through it emotionally with this dog and to be put down like that was the worst thing to ever happen. I was already being put down by strangers online and my family and friends and now medical professional is telling me how I’m the worst person to consider doing such a thing to my dog that “can be saved “… not all dogs can be saved. I wish they could but the reality of it is that they can’t. Writing this review is making me feel a little choked up, as I went here to hopefully go a more natural route due to medication restrictions with my dog… however I left there unsatisfied and feeling like I did my dog, my best friend, a disservice. It was NOT the owner of this establishment that made me feel this way just an FYI. However, I do wish my appointment was with her because I’ve met her and she seemed like a very nice lady. I didn’t reschedule another consult to be with her because that consult left such a bad taste in my Mouth, I didn’t really want to come back again and be in shambles all over again for an already difficult decision. if you have a dog like mine was… I would possibly reconsider…
Staff is nice but they all coerced me into $1600+ of unnecessary testing only to send my cat home with no resolution to her appetite loss. An hour after I picked up my cat from HP, I had to rush her to PETS ER because she was having a 30+min seizure. I immediately found a new vet and turns out the only testing HP didn’t bother doing was for an ear infection! My cat came close to death several times because HP was more $$ focused. Luckily my new vet cares more about my cat than $$. HP, I’ll never recommend your services to anyone.
My Buddy Dozer had one eye removed and now had to have his remaining eye removed and I can tell you that our experience at Healing paws was world's above our last experience. Dr Carrie and her complete staff were not only professional and reasonably priced but we felt nothing but positive caring vibes from the moment we were greeted at the door to the moment we picked up our good Ole dog Dozer. Thank you Healing paws
I’ve been taking my cat Loki to Healing Paws for about three months now and in this short time already Loki was met with kindness and care amongst the staff. Dr. Carrie is very informative and so helpful, answers any questions I have (even if they may be dumb haha). You are all rockstars, keep up the great work. Thank you so much!
Business Hours
Monday:08:00AM - 18:00PMTuesday:08:00AM - 18:00PMWednesday:08:00AM - 18:00PMThursday:08:00AM - 18:00PMFriday:08:00AM - 12:00PMSaturday:ClosedSunday:Closed
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Serves Marietta and nearby areas