PetSmart
4.3 from 1835 reviews
Address 1301 Oak Forest Ln, Myrtle Beach, SC 29577
Phone Number +18436262164
Description PetSmart is the world's largest pet supply and services retailer, offering over 10,000 products in stores and online to meet all of your pet's needs. PetSmart offers a varied selection to cover the needs of your dogs, cats, birds, fish, amphibians, reptiles, and several breeds of small animals like guinea pigs, gerbils, hamsters, mice, and more. Now you can shop online and pick up at your local PetSmart within two hours. Select store locations offer dog training, pet grooming, pet boarding, PetSmart Doggie Day Camp and adoption.
Website https://www.petsmart.com/stores/us/sc/myrtle-beach-store1528.html%3F
Annabell Williams
My Australian Shepherd loves going to PetSmart. I also had signed up for some beginner classes with him. It was Sundays once a week but they have other days. It really helped us with him because his breed always has a lot of energy. This PetSmart is always stocked with stuff.
G. Daniel Barnhill
This store is a hidden gem! They have a fantastic selection of pet products, from trendy finds to timeless pieces. The staff is incredibly knowledgeable and helpful, always going the extra mile to find what you need. Plus, their return policy is hassle-free, making shopping here a breeze.
Daniel Meredith
Well, This PetSmart location in Myrtle Beach is awesome and actually staffed with employees that actually care about their store. After visiting 4 times in a short period after purchasing a large fresh water aquarium, they have been very helpful and apply their actual experience to guide me thru the initial process of getting the tank set up, stabilized, and ready for life. I've had aquariums in the past. I appreciate them! Stop by and check out this great PetSmart. Clean, fully stocked, and helpful for sure.
Jenna Whitfield
Do not go here for the “grooming salon”!! I would give them 0 stars but it’s not an option plus the sales associate in the front of the store was super friendly and helpful! But man was I furious picking up my dog that was supposed to get a full service bath, cut, etc. and he looked worse then when we got him. We were greeted with such attitude and condescension from Erin, someone who is supposed to be the manager. She told us when dropping him off that puppies don’t usually like the vibrations from the trimmers and making it sound unlikely he was going to get anything further then a bath, didn’t sound promising. With the temperatures reaching 103 and emphasizing the importance I thought she’d atleast care enough to give him patience. But no. We pick him up looking terrible, and nothing but attitude and excuses from a “manager”. They are inconsiderate for allowing parents of puppies to book appointments for anything more then a bath if you’re already prepared for it not to be possible before hand. And to charge almost as much for a bath and nail trim as the online appointment said the full pampering deluxe with hair cut and extra package. I’m furious to say it nicely. I have no clue how someone with no ability to trim a puppy, and no ability to speak to a customer can be made a manager let alone be in a role that speaks to anyone. I will not be bringing our dog back nor recommending!
Jen
The fish I got there in September is thriving. Went a few days ago and they would not sell me a small algae water because I told them I had a smaller tank, even though I will be upgrading to a larger tank soon.
Emma Reed
I went into petsmart today looking for a new pet to love and take care of but I refuse to buy or put any money into this place. I was disgusted by the way they treat there animals and the way they have there habitats set up. The people here do not care for these animals. While looking at the hamsters I noticed two of the fancy mouses that they had were fighting and not getting along, one of the mouse was scared for its life. It was constantly getting attacked and trying to run away. I went and told one of the workers at the register and he said “Okay what do you want me to do about it?” ARE YOU KIDDING ME!? You mean to tell me that you work at a pet store and have no respect for the animals? They don’t even care about the animals there. If there not getting along what makes it so hard to just separate them? Instead your just going to let them fight constantly and live in distress until one or all of them die? This petsmart neglects there animals and does not properly care for there animals. They have all of there animals in small habitats and have multiple of the same breeds in the same small cage when they need to be separated and they need bigger habitats. They keep there beta fish in small containers with no room to swim around and no food. I am disgusted with how they run things here and will never go back. Not to mention the rude customer service, it’s disturbing to think that some people are okay with this. If I could’ve rated this place a 0 I would’ve. Just seeing the animal neglect made me have an anxiety attack, how would you feel to be put in a small cage and have to constantly fight over territory and food?
Business Hours
Monday:09:00AM - 21:00PMTuesday:09:00AM - 21:00PMWednesday:09:00AM - 21:00PMThursday:09:00AM - 21:00PMFriday:09:00AM - 21:00PMSaturday:09:00AM - 21:00PMSunday:10:00AM - 19:00PM
Popular Times
Service options
- Curbside pickup
- Delivery
- In-store pickup
- In-store shopping
- No same-day delivery
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Amenities
- Wi-Fi
- Wi-Fi
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards > American Express
- Credit cards > Discover
- Credit cards > MasterCard
- Credit cards > VISA
Categories
Latest Businesess
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