New Hope Animal Hospital
4.8 from 316 reviews
Address 5016 Durham-Chapel Hill Blvd, Durham, NC 27707
Phone Number +19194902000
Description New Hope Animal Hospital is a full-service animal hospital whose mission is to provide the highest standard of veterinary care for pets. We provide friendly, informative, and supportive services for you and your pet, while maintaining a superior working environment for our employees.
Website https://www.nhah.com/
Laavanya Sankar
We’ve been to New Hope since my dog was a little puppy (over 3 yrs now). We have had great care and communication from the entire team including all the techs, staff and doctors (Dr.Beth, Dr. Soren and Dr. Bush). They’ve been very helpful in sending my dog to specialists if he needed that and responsive about all the questions about dog ownership and medical issues that he’s had. They also treat my dog with love and respect and this has helped in making sure he’s not terrified of the vet’s office and he likes the people there.
Joanne L
Sadly, this is not a primary care and urgent care veterinary hospital, despite the Google search and despite the Owner's assurances when we joined the Practice in 2017. With an aging pup (she will be 10 in June 2023), we have had 3 urgent incidents within the past 5.5 months for which we were turned away until 5-6 days later. That is truly enough. When all is well with our precious dog, NHAH is great; otherwise, no. We are moving to a new to us 7-day/week practice that has primary and urgent services. The photo below is from 4/13/2023 when we were denied for 5 days into the next week by NHAH and shuffled off to urgent care, once again. Our dog had a lip abscess that required an antibiotic and an anti-inflammatory; she is recovering well.
Watson Fitts
The veterinarians are very informative and professional, but also friendly and patient. The same can be said for the technicians, who are always there with a treat and smile. The wait times are never terribly long, even for unannounced visits. My puppy was spayed recently, and they made sure we had everything we needed. They did a great, clean job with the sutures. Every other visit I've made, whether scheduled or a simple tech visit, has been equally pleasant. It's a bit further from our home in Carrboro than other offices, but it's definitely worth the extra time.
Elane Cardin
My male dog Moocho recently went in for a so needed dental cleaning. Extractions were needed, successfully done. Now my fur baby has better breath, improved eating and feels more spirited than ever. Veterinary medical care at its BEST!!
Ericka and Matt Case
We've had a number of vets over the years as we've moved around. New Hope Hospital is one of a kind. If you're just going in for an exam, the staff and doctors will love your pet coming in until you leave. If your pet has a chronic condition, you're going to feel like they leave with you! The care AFTER the exam will blow you away. Expecting not to hear anything until our next follow-up, we frequently get emails and updates reassuring us and making us thinking our pup is their number one concern.
Teryn Brewington
I have been taking my dogs to NHAH for over 10 years. The care they receive has always been amazing, the staff is so kind, prices reasonable and Dr. Soren has always been so thorough and knowledgeable. But what led me to leave this review was how amazing NHAH was when we had to put our oldest dog down recently. They were so kind, accommodating, made sure we had our own quiet space, as many treats as we wanted to feed him, and even went above and beyond by creating some keepsakes for us - items I did not think to do in the moment. They made a horrible situation as easy as possible and were so thoughtful about it. Thank you NHAH!
Business Hours
Monday:09:00AM - 18:00PMTuesday:09:00AM - 18:00PMWednesday:09:00AM - 18:00PMThursday:09:00AM - 18:00PMFriday:09:00AM - 18:00PMSaturday:ClosedSunday:Closed
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
Amenities
- Restroom
Planning
- Appointments recommended
Categories
Services
Serves Northside and nearby areas
Latest Businesess
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