Urban Tails Veterinary Hospital

Reviews

Sean Palmer

Urban Tails has consistently gone above and beyond for us since we started seeing them with our new puppy right when they opened nearly 3 years ago. They genuinely care, are great communicators, and have always treated our dog like their own. We could not ask for or imagine a better veterinary team.

Sifron Benjamin

Urban Tails is the best vet I have ever been to! Everyone is very friendly and knowledgeable there and ready to help. They treat our dog with kindness and a lot of care, he is never scared to go to the vet! They always go above and beyond in answering our questions and making sure we are taken care of with every visit. I would definitely recommend them to anyone in the area!

Elizabeth Sloughter

We've taken 4 pets (2 large dogs, 2 cats) to Urban Tails and have been exceptionally pleased with the quality of care and compassion. Each pet has had very unique temperaments and needs, and the vets/vet techs/receptionists have excelled at dealing with each one. One of our cats died of cancer not long after we moved to Durham. The staff at Urban Tails were wonderful at helping us during this time; when the recommended vet hospital for an ultrasound didn't have any appointments for weeks, the receptionist called around until she found a place with earlier availability. Just one example of how the staff demonstrates great compassion towards our pets. One of our dogs has horrible anxiety and behavior issues due to puppyhood trauma; he's also 112 pounds so not easy to manage when he's upset. The vet & staff at Urban Tails were just incredibly patient at helping us figure out how to manage a visit. Overall, highly recommend for all pets and needs! We are so grateful we found them!

yethathne

Urban Tails neutered my cat and a did a fast, efficient, pain free job. They explained the entire process to me (even multiple times if I needed it) and ensured that I understood what would happen and how much it would cost. They are both knowledgeable and generous with her expertise. They’re also extremely personable and so kind to your animal, which is really reassuring, especially in situations where your pet is unwell or needs critical care. The folks who manage their emergency line are also incredibly helpful. I consulted with them when I misunderstood the instructions for a treatment to keep my cat calm for a 7 hour drive, and got reassuring advice from the receptionist, nurse , and vet. They’re also great about refilling my feline flea treatment on the same day, which is super convenient. The one missing star is because services can get pretty pricey, but the reassurance is worth it if you can swing it.

Mariah Lechner

Dr. Bennett was so kind and helpful when we visited! Answered all of my many questions and did tests to try to figure out why my dog wasn’t feeling well. We will definitely be back when we need it.

Hannah Steele

Urban tails is great! I have a nervous dog at the vet and they always go at his pace and put comfort first. Both the vets and techs are amazing! Highly recommend!!

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Business Hours
Monday:08:00AM - 18:00PMTuesday:08:00AM - 18:00PMWednesday:08:00AM - 18:00PMThursday:08:00AM - 18:00PMFriday:08:00AM - 18:00PMSaturday:ClosedSunday:Closed

Popular Times

From the business

• Identifies as women-owned

Accessibility

• Wheelchair accessible entrance
• Wheelchair accessible parking lot
• Wheelchair accessible restroom

Amenities

• Restroom

Crowd

• LGBTQ+ friendly
• Transgender safespace

Planning

• Appointments recommended

Categories

Services

Serves Durham