Address 2295, 1000 N Miami Blvd #247, Durham, NC 27703
Phone Number +19196886628
Website http://www.avh.vetsuite.com/
My dog had problems with his fur and he was always scratching. I took him here and the vet was able to explain exactly what was wrong and set up a plan of action to get him on the road to being a healthy dog. 2 months later and my dog's fur is beginning to grow back and he is so much healthier :)
This Place is amazing! Sophie looking out for the doctor to come in to check on her! She absolutely loved the care of the entire staff!💘
Very clean. The young lady who greeted us was very pleasant. The office was clean & didn't have that dog smell that I was expecting. I was very pleased with the service. The price was very reasonable.
No professionalism, poor quality, poor value and definitely not reliable. This is by far the worst place you could possibly take your pet. I have gone multiple times because it is the closest to my house and each time it’s a disappointment. To start off, the front desk receptionist is rude, unprofessional and acts as if you are wasting her time. Definitely not the environment you want to be around! I went from being stressed and worried about my pet to being stressed, worried, angry and frustrated. Made an appointment same day because my dog had a lump by his ear, they couldn’t help me out because they weren’t prepared? Yet when I went to make the appointment they were well aware of everything. What a waste of time. Do not bring your pet here, I made the mistake of going to this place because it was closest to me. UPDATE: We were already in an upsetting situations and your front desk receptionist was awful. No one had to be rude but my husband definitely didn’t initiate it, her attitude was rude from the beginning. You defending her and still having her there constantly with an attitude is your problem, I gave y’all another chance because it was close by (as I kept saying the reason as to why I would go). Like I said, it was a mistake going since it was closer to me. He ended up going to the emergency room and Guess what? They just cleaned the wound. They said since it popped all we had to do is keep it clean at home. Guess y’all weren’t even qualified for that. It was an amazing and such affordable experience. Not like the expensive place y’all recommended. They had total professionalism, not that i think you would understand since your location lacks it but it’s called Urgent Vet in Chapel Hill. Your feedback just confirmed why I won’t ever go to Academy vet or recommend anyone there. In fact, I’ll just speak on the experiences I’ve had.
The veterinarian doctors has so much compassion to the animals that go there. Their gentleness & concern go far beyond what I could imagine
I’m not sure if there’s a disconnect between reception and the medical staff, but I recently brought my dog for an appointment, as she has been very sick lately. I arrived at her first appointment at 3:30 p.m., only to be charged $200 and told that she would not be able to get blood work done. We were sent home with medicine that my dog could not really take, and her condition only became worse. Now if y’all couldn’t do blood work at her initial appointment, that would have been really nice to know ahead of time. I made a second appointment to get blood work done. I came at the time I was TOLD to come, which was 8:30a.m, and upon entering the clinic was told to wait until 9:30a.m. .. then the receptionist tells me that my appointment was actually at 10:30a.m.??? And that bloodwork would be an additional $360??? Like if you don’t care whether my dog lives or dies, just say that but please stop playing games with me because at this point? My dog is sick and this is my second time coming here for this with absolutely no progress and it seems like the staff could care less.
Business Hours
Monday:09:00AM - 17:00PMTuesday:09:00AM - 17:00PMWednesday:09:00AM - 17:00PMThursday:ClosedFriday:09:00AM - 17:00PMSaturday:09:00AM - 14:00PMSunday:Closed
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