Banfield Pet Hospital
3.7 from 95 reviews
Address 911 Houston Northcutt Blvd Ste A-5, Mt Pleasant, SC 29464
Phone Number +18439717460
Description Finding a vet in West Mt. Pleasant that will provide reliable care to your pet is easy thanks to Banfield Pet Hospital®. Our dedicated veterinary team is committed to treating furry friends of all shapes and sizes. Our vet clinic is located in western Mt. Pleasant at Patriots Plaza shopping mall near the intersection of Johnnie Dodds Boulevard and Houston Northcutt Boulevard. With a location just east of downtown Charleston, we’re minutes away from both Interstate 26 and Interstate 526, making it a breeze to stop by on your way to your home or work. Proudly serving the nearby neighborhoods of I'On, Shermwood, Avian Park, and beyond, Banfield Pet Hospital in West Mt. Pleasant provides a variety of general veterinary services. Whether you ...
Website https://www.banfield.com/locations/veterinarians/sc/mt--pleasant/mpl%3F
A Google User
Thank you, Banfield, for working my baby boy, Frankie, in at the very last minute. Y'all went above & beyond to meet the needs of your patient & his mother (that's me). Even though Frankie had to be dropped off at 8:30 AM & wait to be seen when the doctor could fit him in between other appointments, I could tell he'd been well taken care & loved on lots in the 8 hours he was there. He was very happy to see me and I could tell that he was very calm and felt comfortable in the environment and around all the new friends that he made. I highly recommend this Banfield located in Mount Pleasant. It was the only Banfield in Charleston area that could see Frankie on such short notice. Now, I live in far North Charleston, y'all. You can imagine it was quite the drive to get to Mount Pleasant on a weekday with an arrival time of 8:30 AM. But let me tell y'all, the level of care and the fantastic customer service and everything else about this location and the staff, it was well worth the drive. This is where I'll be taking both of my children from now on because I was that pleased with everything.
A Google User
Love this office and everyone who works here. They are the friendliest and most concerned about my pets. Truly the best office ever.
A Google User
Highly recommend this Banfield! My cat Finn and I live in Summerville, so it is quite a drive, but after my experience today, I won’t go elsewhere. The staff was unbelievably supportive and caring. I cannot thank them enough for the hug and kind words. I can’t tell you how much that was needed. I was fit in last minute and all tests were still done and results back within the hour. We were informed throughout the process and checked on several times while waiting for results. The facility is super clean as well.
A Google User
Yesterday we lost our 15 year old Ace, and I cannot say thank you enough to the staff for their beautiful care. Dr. Cummings was so kind and understanding of our tough decision, and the entire staff, from phone conversations about it filled with support to hugs as we were leaving was so comforting! You eased our pain, thank you for letting me hold him throughout, and for every kindness you extended to us all (including our daughter FaceTiming from Scotland!). We appreciate you all.
A Google User
Negligent. My dog has been going to the Banfield since 2020/2021. Recently, I noticed he had fleas, so I called around FIVE times and a left message over the span of a couple days. I didn’t receive a call back, so I called a few more times within the week and finally somebody answered. During that phone call, I found out my dog has not been treated for fleas and ticks since 2021. Not one staff member brought that to my attention for three years or one of the many appointments I took him to. It’s beyond me not one staff member made me aware when they look at his records at every appointments. Last week was when I found out it wasn’t on any medication, I brought him in to get his other shots and we went ahead and ordered a flea medication that was supposed to ship to my house. It’s been about a week or so and it hasn’t shown up yet, after two days of trying to get in contact with them I finally did today and was told the medication was never ordered and nobody notified me to let me know. She couldn’t tell me why nor was she apologetic about it. I let her know I was unhappy and she acted like she couldn’t care less and “like she already said it was not her who did it”. They get new staff every other day and randomly close due to staffing issues. Their professionalism has been declining the past year. If you want quality care for your pet, look else where, they don’t care about your pet. I will be canceling his plan and switching vets.
A Google User
No staff so closed for a few days. Was told they would get back with results of our dogs stool sample and they never did. Called several times and nobody ever picked up our calls. We will be changing vets.
Business Hours
Monday:08:00AM - 18:00PMTuesday:08:00AM - 18:00PMWednesday:08:00AM - 18:00PMThursday:08:00AM - 18:00PMFriday:08:00AM - 18:00PMSaturday:08:00AM - 18:00PMSunday:10:00AM - 17:00PM
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
Amenities
- Restroom
Crowd
- LGBTQ+ friendly
Planning
- Appointment required
- Appointments recommended
Categories
Services
Latest Businesess
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