Address 4188 S Cobb Dr SE, Smyrna, GA 30080
Phone Number +17704382694
Description When you want hope, love and compassionate care for your pets, your pets will love you even more when you choose Animal Care Center of Smyrna, in Smyrna, GA. Here at Animal Care Center, we specialize in caring for cats and dogs with hope, love and dignity. That's why cats and dogs from all over Smyrna and the nearby communities prefer us. Pets prefer Animal Care Center because veterinarian Dr. Williams is so good at calming them down and making them feel better about their visits. He takes a lot of time with them and educates their people, too. Plus everyone at Animal Care Center is super-friendly.
I had the most pleasant experience here! It was my Jude’s first time and the staff was friendly, warm and very personable. I truly appreciate mom and pop small businesses versus big corporations…won’t say names. But these people here care more about my pet. Dr. Williams reassured me when I had concerns about his ears. I made the right decision having him as Jude Adonis's vet.
I talked with Candace over the phone made a appointment with this place called 4 veteran hospital and decided on this animal care hospital. Candace was just so sweet and helpful. Answered all of our questions and we can't wait for our appointment.
I brought in my puppy (with no previous medical records) for his first puppy wellness check. Immediately I knew I could trust them. The Dr. came out to speak with me and explained things in a way I could understand. The prices were affordable and I was allowed to use a new client coupon. The staff was kind and attentive considering the current COVID-19 situation. I had to bring him back (with no appointment) because my fur baby had fleas. He was treated on the spot and we haven’t seen a flea since. I would highly recommend this facility to my friends and family. I feel good knowing my pet is in good hands at Animal Care Center.
I'm a little disappointed as to the service I've received. Went to office to get info etc Receptionist on phone going back n forth talking to them n me. Told me the process...I emailed them my dogs records ....got a voicemail next day ...they would call me back Mon to schedule an appointment...so far I've not been called back. My friend who wanted to start coming here as well also has not received a call. I'm apprehensive now about using this office....didn't feel very welcomed the day I went there...n no one was in the office except me....n...now no phone response....disappointed n disheartening.....
I was a patron here for almost a decade and unfortunately I had to throw in the towel . I first loved it was black owned and I used to know the entire staff and tip them and talk all the time with the doctor … over the years the customer service has declined tremendously… I do not trust the staff any longer with my animals . They mistreated me and I did not feel valued after I have spent hundreds of thousands in one place .. one of the staff quite literally threatened to do me bodily harm in front of my infant and fiance .. I was crying and in distress over how my animals came home mangled .. the doctor did see them but I did not leave feeling my concerns were taken seriously .. I was treated like a nuisance instead of a customer or extended family … you frequent businesses to build trust and when it comes to our animals , they are our family and we trust our family with you .. to continue to pay a business that does not believe they have to cater to the emotions of their customers or the concerns of their customers is deeply saddening.. you expect people that work with animals to know these things …I never got phone calls returned or emails … I will never be back !
The doctor is Amazing. I showed up right at closing to say good bye to my baby and they still took care of me and gave me all the time I needed without any rush. Would definitely recommend, I’m so thankful for their help with her transition.
Business Hours
Monday:08:00AM - 17:00PMTuesday:08:00AM - 17:00PMWednesday:08:00AM - 12:00PMThursday:08:00AM - 17:00PMFriday:08:00AM - 17:00PMSaturday:09:00AM - 12:00PMSunday:Closed
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Serves Paces and nearby areas