VCA Valley Animal Hospital and Emergency Center

Reviews

Mary Srour

I was on a road trip in April and I wasn’t two weeks in when my housesitter, who had been neglecting my dog, Theodore Roosevelt came home to find him dead on my back patio. The angels at VCA Valley Animal Hospital took in his body while I was gone and kept him safe, even froze him an extra day while I frantically got myself back across the U.S. to my baby. They let me come in the middle of the night to see his body. Brought him out in a little box coffin when I came the next day to pick him up. Everyone was so nice to me and gentle throughout the whole process when I felt like my world was ending right in front of them. Thank you guys infinitely for taking care of my Theodore for me when I wasn’t here to do it. Wasn’t the first time I’ve needed VCA, and they’ve never disappointed me.

Erica Goward

I've ended up here a few times for emergency services when our regular vet was unavailable. Everytime, they have been wonderful. Absolutely caring people doing good work who understand how much our non human family members mean to us. Thanks so much to the team here for always being awesome.

Kristi Rhinehart

Oh my goodness!!! I can’t sing the praises of this vet center enough to do it justice. Dr. Mele and the VCA team are true saviors and lost angels. The team saved my boys life! My 18 month old frenchie was attacked and sustained a broken jaw. We were sent to VCA for treatment and WOW was I impressed. Dr Mele is nothing short of a saint front from god. He save my baby boy. I will always be grateful

Michael Conser

Moved from California and wanted rattle snake vaccine. My dog was completely up to date on all shots and they didn’t want to believe me. I was scheduled for a booster vaccine for her 3 weeks later and brought all of the dogs medical information to show she was up to date on everything. Waited for a 1/2 hour after my scheduled time and the girl who finally showed up said were going to give her a blood test for heart and worm. I told her I had records and she didn’t need it she could look. She said no problem we will just give her booster. I was billed over a $100 for the blood test. I called when I got bill and it was removed. they seem to want to up charge and request procedures that don’t need to be done. I will never bring my dog back. I don’t trust the way the facility is run. Asked to speak with mgr who was in meeting and they never called back.

Cynthia Engle

I took my Tato in today to the urgent department and they took wonderful care of him. I didn’t feel pressured into test or medications I didn’t need which really made the experience good. My baby is healing and resting at home. They also worked in a timely matter.

Tanner Arnold

My dog had signs of an intestinal blockage, so I took him to VCA. We spent a total of 6 hours there, most of which was waiting to be seen. But since my regular vet usually takes two weeks or more for an appointment, 6 hours was a small price to pay for peace of mind. Dr. Coverdill and the vet tech, Charlotte, were awesome. My dog is terrified of vets. He doesn’t like strangers touching him (who does?) and he reacts by nipping to protect himself, which has caused other vets to muzzle him which just causes more anxiety. Charlotte (and another vet tech, but I didn’t get their name) did the initial triage. They sat with my dog and let him run the show. Since he was alert and responsive, he didn’t get put through the trauma of having his temperature taken. Charlotte told Dr. Coverdill about Red’s anxiety, so when the doctor came in the room, he immediately sat down and interacted with my dog like he was just there to love on him. The doctor put his stethoscope on his lap and on the ground, so my dog could examine it and not be scared. My dog still wasn’t pleased with being examined, but he let me hold him lightly while the vet listened to his heart. No freaking out. They did sedate him to be able to take viable X-rays, which is totally understandable. They said my pup was a sweetheart during that process and at no time did they muzzle him. I highly recommend Dr. Coverdill and Charlotte at VCA. All the folks at the front desk were also great and tried to see to the needs of everyone in the lobby.

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Business Hours
Monday:Open 24 HoursTuesday:Open 24 HoursWednesday:Open 24 HoursThursday:Open 24 HoursFriday:Open 24 HoursSaturday:Open 24 HoursSunday:Open 24 Hours

Popular Times

Accessibility

• Wheelchair accessible entrance
• Wheelchair accessible parking lot
• Wheelchair accessible restroom

Amenities

• Restroom

Planning

• Appointments recommended

Categories

Services