Veterinary Emergency Group
4.8 from 170 reviews
Address 2035 Mallory Ln, Franklin, TN 37067
Phone Number +16292354420
Description Veterinary Emergency Group (VEG) is the 24-hour emergency animal hospital in Franklin, TN for dogs, cats, reptiles, birds and exotic pets! You can rely on our highly-skilled and experienced vets to treat accidents, disease complications, sprains, injuries and more. Located on Mallory Lane, between Cool Springs Blvd. and Mallory Station Rd., our Franklin pet emergency hospital is within minutes of Brentwood, Columbia, La Vergne and Smyrna. Veterinary services include digital x-rays, treatment of diseases, ultrasound, endoscopy and animal surgery. Call VEG to speak to a licensed vet or just bring your pet in… no appointment needed.
Website https://veterinaryemergencygroup.com/locations/franklin-tn/
A Google User
My dog injured her back while playing last night, so we took her to VEG Franklin, as I had heard about their open floor plan business model, which really appealed to me. They got us into a treatment area within minutes, offered us water or coffee, and began getting her vitals within the first 10 minutes. The vet got on the floor with her to do the exam, which was thorough, but extremely gentle. She involved us in the process, showing us where she was most sore (her whole spine), and even took a look at a lump on her gums at the same time. After coming up with a treatment plan, the tech came over to give Tipsy 2 injections to make her comfortable and bring down inflammation. To do this, she had to pretty much sit in a windowsill, so that Tipsy didn’t have to move. I have had to use emergency vets a couple of other times, and have never had such a positive, calm, and quick experience. I know that pets can sometimes act up if owners are present, so I appreciate even more the level of care that they provide here when owners and pets are at our most nervous. Huge thank you to them. Thanks to them, she was able to get quick, low stress treatment. (Unrelated, they had a cool armadillo statue)
A Google User
If I could give a 6-star review, I would! My fur baby Henry had a seizure that lasted 4 minutes, and we were terrified because it was his second one in less than 13 hours. When I called to tell them we were on our way, the sweet woman on the phone assured me they would be ready for him. When we arrived, they were waiting at the door to greet us. The veterinarian got down on the floor and was so gentle with Henry. Everyone was quick and provided thorough information to my husband and me. We live in Columbia, but if we ever need emergency care again (hopefully not), we won't go anywhere else!
A Google User
We are so thankful for VEG! They were so incredibly kind and supportive through a very scary few days. Our cat, Leo, experienced a medical emergency and the cause was unknown but our regular vet treated him initially and advised us to go to VEG for 24/7 care for him. He was admitted with no clear prognosis but they took excellent care of him and kept in constant communication as they treated him. We had just lost our older cat and experiencing this so soon after felt traumatic which made us even more sensitive and worried. Luckily they sent us photos, updates, and answered every question we had completely. After he was discharged we called to ask a question about his medication late at night and the overnight doctor spent several minutes talking to us and checking in — beyond just answering our question. We could tell how much they genuinely cared! Leo ended up making a full recovery after a few more days at home. When I called to get a receipt for our pet insurance the kind nurse who answered the phone remembered Leo and asked about how he was doing. The VEG staff were angels and we couldn’t sing their praises more! You can trust that your animals will be throughly cared for and treated here!
A Google User
My dog and I spent the night here after a splenectomy at my vet. They took such good care of both of us! I was able to stay with him on a little futon. It made all the difference!
A Google User
We had a wonderful experience with this emergency vet clinic. Everyone was very kind and compassionate. Our vet, Dr. Pennington, did an amazing job of taking care of Bailey and explained everything to us clearly. I loved that they had a little sitting area instead of a room for treatment. This made our visit more comfortable in an already tense situation. Our kids were also with us at the time, and the staff was very patient with them and gave them coloring pages and crayons to keep them occupied. I can’t recommend them enough. We will definitely be back if we ever have another emergency. Thank you all so much!
A Google User
Our 10 week old Golden Retriever, Huck, swallowed a tack and had to have energency surgery to have it removed. We could not have asked for it to go any better!! Thank you so much to Dr. Cone, Kaila, Lily, and Joanna for taking such good care of him! Our pup is growing and doing great! Pierce and Lesa Marrs
Business Hours
Monday:Open 24 HoursTuesday:Open 24 HoursWednesday:Open 24 HoursThursday:Open 24 HoursFriday:Open 24 HoursSaturday:Open 24 HoursSunday:Open 24 Hours
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
Amenities
- Gender-neutral restroom
- Restroom
Crowd
- LGBTQ+ friendly
- Transgender safespace
Categories
Services
Serves Franklin
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