Pet Paradise St. Augustine
4.6 from 361 reviews
Address 125 Ponce Harbor Dr, St. Augustine, FL 32086
Phone Number +19047979770
Description At Pet Paradise Resort and Day Spa, we offer the ultimate pet boarding experience for your dog or cat. Our attentive staff is passionate about pets and will go the extra mile to ensure that your pet has a safe and enjoyable time with us. Our resort locations are uniquely tailored to meet all of your pet's desires. Whether it's making a splash in our signature bone-shaped pool or relaxing at storytime, Pet Paradise promises to create a memorable stay for your pet. In addition, our four-legged guests can indulge in a day of excitement and adventure at day camp or have a spa day and receive a fresh, new look by one of our professional groomers. Your furry companion is waiting to discover new friendships in paradise.
A Google User
We boarded our 2 year old cattle dog for a week and felt she was well taken care of and looked after. This was the first time she’s ever been boarded. She’s always stayed with family, so we loved getting to see her on the webcam. Every staff member we encountered was friendly. They all seem happy and to really care about the dogs’ well-being. Being a high energy, active breed, we felt she was able to get enough stimulation and playtime. We added doggie ice cream every other day. Of course, our pup was extremely excited to see us on pickup. She seems happy, not anxious, no signs of illness, injury or stress, and is her normal goofy self. We would definitely board her here again. I would recommend Pet Paradise St. Augustine to anyone looking for a day camp or boarding facility.
A Google User
It’s hard leaving your pet anywhere, but of course it’s not always practical to take them on trips with you. I was so grateful for the special offer Pet Paradise was offering for a free day at the camp to meet the staff. My dog was well taken care of, and I loved the cameras they have set up around the establishment to check in on your pets. We look forward to boarding him here for our next trip and feel at peace knowing he’ll be somewhere safe where he can have fun too. I’d say the only hard part is knowing that since he’s not fixed yet (at the suggestion of our vet to wait for the 2 year mark), he isn’t allowed to play with other dogs, can only have 1-on-1 time, and it costs more money. It’s still worth it to us, just makes us a little sad, knowing it’ll be like this for 1.5 more years any time he has to be boarded.
A Google User
When I called to inquire about boarding three of my cats who are very afraid of people as I brought them as Farrells and now I have to move. They needed a place safe and secure. These people went over backwards to assure my house would be OK and we’re even erecting a cat tree for them in the VIP section. They’re very loving and caring. Had three dogs up in the front who has special needs that stay with them secure behind the desk. Everyone was extremely professional, caring and friendly and I hesitate to any of my pets here if they needed to be boarded.
A Google User
This is my third year spending part of the winter in FL. I have had my poodles groomed at St Augustine each year when we arrived. Easy reservation support and Awesome service top to bottom at pet paradise. Only one pup this year, 15 yrs old, groomer did a great job and I picked up a very happy Scooter. Love watching the dogs boarding playing around the pool. I wish Pet Paradise was in Massachusetts.
A Google User
My dog contracted kennel cough, now have to cancel out next trip because even though we caught it there they can’t isolate her during another stay next week, after 7days of meds. Manager that was supposed to be waiting on my call to inform other owners of pets that stayed there last weekend, left for the day. I recommend Rover versus splurging for a luxury and being stuck with an inconvenience plus an additional vet bill.
A Google User
I can't say enough good things about this place. Everyone on the staff is amazing. Everyone is so friendly and accommodating. They always go above and beyond. The Assistant Manager, Courtney Whiddon, went out of her way to make sure my senior 16 year old Pomeranian was taken care of. Also, I have used several boarding facilities in the past, and this is the only place my two Poms are not scared to go. When they come home, they do not seem traumatized, which I cannot say about other facilities.
Business Hours
Monday:06:30AM - 19:00PMTuesday:06:30AM - 19:00PMWednesday:06:30AM - 19:00PMThursday:06:30AM - 19:00PMFriday:06:30AM - 19:00PMSaturday:09:00AM - 17:00PMSunday:09:00AM - 17:00PM
Popular Times
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Categories
Services
Latest Businesess
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