Address 996 McCourtney Rd A, Grass Valley, CA 95949
Phone Number +15304776863
Website http://brightongreensvet.com/
Very disappointed after taking my cat to get neutered. The technician forgot to put his E-collar on and trying to put it on him by myself was a nightmare, they wanted me to bring my cat back and that was not going to go over well with my cat Theo , who was not really in a great mood but was i was able to put the E collar on him when my roommate got home. This was our 2nd visit to this place and i was surprised when they asked for me to pay up front and i thought wow really?? This place is something else!! They never even called to ask how my cat is doing. He is doing alot better since i will never take any of my animals to that place again! I didn’t like being asked to pay upfront. I was an established client and that was just bad business on their part, but what really did it for me is knowing they employ inept technicians who are supposed to be professional and do their job and that means taking care of my animal and i am thankful no other mistakes besides the E-collar were made but its deuces to Brighton Greens
It turned out to be... THAT Day! I was with a very good friend (family) who went in with her dog on an emergency status with a very poor cardiac prognosis. The Wait, ... wasn't that long considering how extremely busy they were. Not immediately seen but It wasn't the worst wait. They did get us in and we got our emergency ultrasound once the US tech showed up with her equipment. The day turned awful for everyone and Henry. The news wasn't good but the staff was amazing in handling the whole process. And the vet Amber? Well she was truly amazing. She was sincere and extremely honest and very supportive. We were given very clear options and the opportunity to discuss them after getting results from the US. But It was this that helped us decide to stop. There were no good long or short term options. We were then given as much time as needed. (There isn't any amount of time that's enough). It went as well as it could go. Hardest day ever!🐾😭 They took care of everything including his aftercare which involved cremation. Hope your visit is Not going to have to be like ours but I was so impressed, I will be taking my other pets here for their CARE from here out. Love your pets as much as you can, while you can. There is never enough time at the end.
The doctors and staff at Brighton Greens have been so incredibly kind and compassionate towards me and my beloved childhood cat Sauza. My sweet girl unexpectedly experienced recovery complications during a dental procedure and passed away at almost 19. It was an incredibly anxiety inducing and painful experience, but the staff were so patient and kind to me. They did everything they could to try and save her life, but she was so old and couldn’t pull through. Throughout my pets lives I’ve visited over 10 different vets and Brighton Greens has by far been the most thorough and compassionate. The doctors actually care about your pets and will conduct a variety of tests to make sure your pet is well enough to undergo procedures. I feel safe bringing them here and know they’ll receive the best care! I’m incredibly grateful for everyone who showed Sauza and I kindness, and I’ll continue to take my pets here in the future.
Caring, knowledgeable, and affordable. They spayed my puppy pug and pulled a tooth. They also recommended other optional services but did not try to shame me into anything like many vets do. Spay/neuter services here are the most affordable around. That's what brought me in, but the caring and friendly service from everyone at the office will keep me coming back for many years. ✌️✌️
Brought my dog in for an emergency and they were the only hospital in the area that would take her. It was pretty late in the day but my baby is back home and resting after a very successful visit! I can't thank the vet enough, and her amazing team. Thank you all so much for everything you did for us!
We have brought our dogs here for over 4 years. Normally a great experience but we will be pulling our animals from their care due to the horrible experience we had today. The acting vet apparently had a stick shoved so far up their you know what that they couldn't answer simple questions without being condescending and slamming doors. Granted it was not our normal vet that saw us today but if that is the type of behavior that is acceptable at Brighton Greens we are happy to find another veterinarian.
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Monday:08:00AM - 17:30PMTuesday:08:00AM - 17:30PMWednesday:08:00AM - 17:30PMThursday:08:00AM - 17:30PMFriday:08:00AM - 17:30PMSaturday:ClosedSunday:Closed
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