Address 1990 Keith St NW, Cleveland, TN 37311
Phone Number +14234761804
This Doctor is extremely incompetent and rude. Last year we took our dog to get spayed. I released her to the doctor (no one else). He took her back and was done in 15 minutes. I asked where her scar was and instructions on how to address her wound. He said , "What wound?". Instead he had gave her a full exam and a 3 year rabies shot (after she had just received her rabies shot). Fast forward to today...I need a copy of her shot records for the groomer. He said he could fax them. I asked for them to be emailed. He said he was unable to do that. I called my vet to call him and receive it by fax. They called back and said he could not produce her records. Now, cancelling her grooming appointment and scheduling a rabies shot again. She turned two today and has had 4 years worth of rabies shots and will be receiving another. Guess she won't get rabies. This guy is so rude and incompetent. For those that think different, you have not received good service in my opinion. The five star reviews are definitely skewed and unworthy. Beware!
The Vet took really good care of our English bulldog during surgery and he was very kind and professional. Pricing was phenomenal. All around a good experience.
This vet MURDERED our baby yorkie. We took our baby in to be checked out because he had gastroenteritis and Dr. Sanders rammed the object to test for worms up his rectum just to prove he didn’t have them. This dog was under a pound. It ripped him from the inside out and caused him two need two surgeries. He spent the rest of his short 6 months of life in excruciating pain every time he went to the bathroom and eventually ended up bleeding out and passing away. He has 4 complaints against him and we are so sad that we didn’t know this before we took our dog to this murderer.
If I could give this place zero stars, I would. This place is crusty, dusty and musty. Being an old school vet isnt an issue. Not being fancy and modern isnt an issue. Keeping paper records is not an issue nor a problem. What is a problem is the lack of respect for clients AND OTHER CLINICS. I moved and took my pets to a new hospital, and the new hospital had to call here for records. For some reason Dr. Sanders answered the phone and not the receptionist. He was short and dismissive when the receptionist asked for records. She was so stunned and taken aback that she just said "oh ok thanks" and ended the call. The other receptionist called back because she was confused as to what happened. Dr. Sanders again answered the phone and was rude to her as well. When asking for records he said "what do you want, a subpoena?" Which is absolutely insane to carry that kind of attitude. Furthermore their records are terrible. They do not include dates of when vaccines where done, or when they're due. There are no vaccine stickers on the records (which many vets include on breeder records) so basically we have to take the word of a random piece of paper with no dates, just X's or slashes.
Dr.sanders is awesome My dog was ver y sick and I was in a bind.He told me bring her right in and took great care of her..He is a man of few words but he loves and takes care of your animal.Highly recommended if your needing a great vet..
Excellent vet! Reasonable services. Sanders is committed to great care without large fees on returning follow-up. We take our entire fur family here. Thank you for your valuable time.
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Monday:09:00AM - 17:30PMTuesday:09:00AM - 17:30PMWednesday:09:00AM - 17:30PMThursday:09:00AM - 12:00PMFriday:09:00AM - 17:30PMSaturday:ClosedSunday:Closed
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