Companion Animal Hospital

Reviews

Fancy Tseng

TL;DR: "Got charged unfairly and they did not diagnose my dog correctly. Companion Animal Hospital claimed they emailed a bill I never received, leading to collection fees, and refused to provide proof. Additionally, they misdiagnosed my dog's severe knee issue, requiring urgent surgery later confirmed by another vet. Avoid this place for hip and joint issues." Never got the bill from here and then the money got sent to collection and got charged $31.66 for interest. I called the collection company asking to waive the interest, they told me that Companion Animal Hospital has the power to correct it. So I called the Companion Animal Hospital again telling them I did not get any bill, but then they told me that they emailed me three months ago. However, I checked my email and did NOT see any email from them. And I asked them if they have a date that they sent me the email so I can check on my end but the guy who answered my phone did not tell me the date but just kept saying that there is nothing he can do with bad attitude. If they claimed they sent me an email, they should have provided me the proof or at least the date since I could not see it at all on my end. They also told me that they called me, but I also checked my missed calls and I do not see any missed call from them. Also, aside from this issue. The reason why I changed the hospital is that the vets here did not diagnose my dog correctly. I came here to check if my dog has any knee issues, but then they told me there was nothing wrong with her. However, after a few more days, she was screaming while walking and could not walk well. I took her to urgent care and they sent us to surgical center. Then the surgical center told me that my dog is on level 4 (the worst level) and needed the surgery right away. This hospital not only did not diagnose my dog correctly but also the guy at the front desk had bad attitude to want me to pay the interest money that I think it is unfair to pay since they claimed that they emailed me but refused to tell me the date and provide the proof. I understand that I need to pay but it is unfair for me to pay for the interest when I did not even get a bill. I would recommend you to avoid this place if your dog has hip and joint issues since they could not see my dog has any problem even though it is already level 4.

Luisa Calad

Dr. Ritchie and team give me so much peace of mind. I am so grateful for their kindness and for all the care they have provided to my 2 very senior dogs.

Lydia Yen

Every time we took her in for a check-up or concerns We always hear nothing bad about our girl Even when she already collapsed multiple times You still told us there was nothing majorly wrong with her If we didn’t bring her to an emergency, we wouldn’t have found out that she was born with a heart condition Now, it is all too late once we knew We told you all the little signs about her like cough or unusual panting Regardless of her several medical bills, we didn’t get too much attention regarding her condition. Dr. Ritchie, we had trusted and relied on you for the care of our pets over the last twenty years She still has a trip to the Sunflower farm Everyone is waiting for her Her birthday is also coming up You ended all for her You are not worth any star Our first girl passed away a few days after a check-up with you We found out that she had a bad tumor in the emergency room You told us after that it was “hard to find” Our second girl collapsed for few times You told us everything is fine. This made us realize how stupid we were to trust you for so many years WHY DO WE ALWAYS HAVE TO FIND OUT OUR GIRL’S DEADLY DISEASES FROM THE ER DOCTOR, NOT YOU? Two of our girls both died suddenly in front of our own eyes. Parents, you better get a second opinion when Dr, Ritchie told you that nothing wrong with your baby.

Mary Shephard

If I could give this place zero stars I would. My daughter had been taking her cat to the Companion Animal Hospital in Bellevue for care for well over 13 years. When the cat fell ill one morning and couldn’t stand they refused to see her. They told us that they had several surgeries scheduled that day and couldn’t fit her in. Instead, they told her to take the cat to an emergency care center. The only time I have ever taken my animals to an emergency care clinic was after hours, when the veterinary hospital was closed. If you have been doing business with a specific veterinary hospital for many years they should see you when your pet falls ill suddenly. I’ve never encountered this type of situation before and would not recommend this hospital for your pet’s care unless you never plan to have an emergency situation.

Narine Harut

We got a new puppy and my neighbor suggested Companion Animal Hospital, so we went there, they have new building with very nice design, I love separate waiting spot for cats, very thoughtful, place was clean and well-maintained, great customer service, they're offering puppy and kitten plans, doctor was amazing pay attention to my puppy, explaining everything about what we have to do, everything computerized, scheduled, it's easy. I highly recommended this clinic.

MegHan

Short Review: Puppy shot package 10/10, neutering 10/10, Vet Techs 10/10, Doctors 10/10 Long Review: We have been taking Pabu (our 2.5 year old cocker spaniel) to Companion Animal Hospital since he was a puppy and have nothing but wonderful things to say about it. They have a really awesome puppy shot package that includes all the shots your new dog will need as well as very affordable neutering services. Aside from the normal puppy care, we had to bring our dog in for ear infections (common cocker spaniel issue). Thankfully, with the help of EVERY DOTOR (we trust every vet at this hospital) we’ve been able to manage our dog’s ears and keep him happy. I also really appreciate the time the staff takes to answer any and all concerns we have had, especially being first time dog owners (you know we’ve had A LOT). We have always felt very taken care of at this vet office. We love Companion and all their staff!!!

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Business Hours
Monday:07:00AM - 19:00PMTuesday:07:00AM - 19:00PMWednesday:07:00AM - 19:00PMThursday:07:00AM - 19:00PMFriday:07:00AM - 19:00PMSaturday:08:00AM - 18:00PMSunday:10:00AM - 16:00PM

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Accessibility

• Wheelchair accessible entrance
• Wheelchair accessible parking lot
• Wheelchair accessible restroom

Amenities

• Restroom

Planning

• Appointments recommended

Categories

Services