Bayleaf Veterinary Hospital

Reviews

Cecily Christian

Highly recommend. My cats and I have been frequent visitors for the last year. I have 6 cats (3 of whom were adopted from Bayleaf) and I’ve been so happy with their Doctors, techs, and front desk staff! Thank you!!! Shout out to Gabby and Dr. Nusbaum! ❤️

Margaret Hazelett Collins

If I could give more than 5 stars I would! I have been taking my dog here for 9 years and this office/staff is nothing but spectacular. I am constantly amazed at how much each and every staff member goes above and beyond for you and your pet. Not only do they remember you from the front desk but to the back staff as well. They know that your pet is just as important as every other member of your family, they treat each pet with undivided attention and special care and they do what they can to make sure all needs are met not only for your pet but the rest of your family as well. While all of them have been fantastic I have to shout out to Sharon at the front and Dr. Wilson and Dr. Sullivan who see me juggling my young kids and dog and go the extra mile to make things wonderful!

Lauren Renaux

Bayleaf was great for me and my dog for about 10 years. They were up front and honest about costs while also providing great care. Even though I lived 30 minutes away, I made a point to clear my schedule to go there. Unfortunately, they've changed. I don't think those working at Bayleaf have ill intent, but they're overbooked and stretched too thin to provide anywhere near the care they once did. I was so disappointed with the care my elderly dog received that I went to get a second opinion and got better care, diagnosis, and understanding from a completely new vet. In my hour of need, I had to run to a stranger instead of the Bayleaf vets that had known my dog for years. This all happened in August 2023. I have struggled with how much better my dog's care could have been if I had just taken him to this new vet first. Instead of one week of pampering he could've had two, and that's in Bayleaf's hands. It has been hard for me to deal with that grief. I should've been a jerk, a "bad" customer, but I don't have that in my nature. I was nice and patient, and my dog suffered because of it. Here are some details on my experience, if you're interested: My toy poodle Napoleon was acting odd (low appetite, seemingly painful, hiding from me) so I called and asked if I could get an urgent appointment. They scheduled me for a late appointment with Dr. Florian within a day or two, which I appreciated. Dr. Florian didn't seem concerned at all and took a blood sample. It took about four days for Dr Florian to call and said everything looked fine. I told him that my dog was definitely not fine, and I wanted to pursue other diagnostics. I took him in and Bayleaf said they'd squeeze in diagnostics when they got the chance throughout the day. They called back and told me his blood was still fine, and if anything, even better than last time. I asked for x-rays or an ultrasound or something, because there is definitely something wrong. They called me back a few minutes before closing and told me that he had inoperable liver cancer that would likely kill him within a few weeks. I asked if there was anything I could do for him, any specific diagnostics or treatment to make him comfortable. They told me I could take him to an emergency vet tonight if I wanted, but they were closing for the day so I needed to come get him right now. Of course it took me 30 minutes to get there, by which point there were only two or so people at the front who unlocked the door for me and looked very annoyed. They gave me 2/3 of the medications he had been prescribed and told me to come back tomorrow to get the third. That night, my dog had a short seizure in my arms. Two days later I had an appointment with a smaller vet. She told me she'd ask a favor of an ultrasonologist to come check Napoleon out that day, and scheduled me to come back again in a few hours. The ultrasonologist came out of the treatment room and told me the liver cancer enveloped my dog's abdomen, and he was surprised he was still walking and being generally pleasant. The vet told me that there wasn't much left to do, but that we could monitor his pain and discomfort, give him everything he wanted, and that she would make themselves available for euthanasia should/when I choose to go that route. She gave me details on medication that might help his comfort (one of the medications Bayleaf had prescribed was tough on the liver, apparently, so she gave me a new painkiller) and gave me some things to look out for as it progressed that might be signs of a poor quality of life. A week later he woke up panting hard and seeming very painful, and I ended up taking him into this new vet for euthanasia. The Dr. was so kind and gentle about the process, squeezed me into the schedule within 30 minutes, and was generally so understanding. It was awful, of course, but she did everything she could. In the end, my dog passed three weeks after I noticed symptoms, two after Bayleaf saw him, and one after I received a real diagnosis. A word to the wise: if your dog is seriously sick, don't go here.

Leslie Mamuscia

Bayleaf is the only place we trust taking our animals. We moved and now make an hour's drive, but it's worth it! Since 1997, my family has been bringing their pets here. Every veterinarian we've seen has been amazing. Our visits don't ever feel rushed. We've had 2 pets in the past that became suddenly ill after clinic hours, and they did not hesitate having us bring them in. They stayed with them through the night and kept us updated on their care. When we've had pets ready to cross the rainbow bridge, every staff member has been so kind and compassionate.

Chandler Carmichael

We were really excited to bring our Golden Retriever to Bayleaf, based off of recommendation. Like others have said, they're great for affordable basic pet care. However, in recent months we've had a horrible experience with them. Our pup was diagnosed with an autoimmune disease that has not been handled well. Our vet, Dr. Florian, originally said that the lab showed as "negative" for the disease and then called a day later to confirm a "positive" diagnosis. We had to call 3 times for an update, before getting the final diagnosis. Our pup has been on an extremely high dose of prednisone, with no set plan of action or referral to a specialist. We've been told to stay on the high dose in the meantime, with no follow-up appointment set by their team to check vitals, etc. When I call to get into touch with him, I'm always told that he's busy and am given instruction by the front desk who has no veterinary experience. We will be switching vet offices. Do not recommend them - they’re clearly understaffed and overbooked, without the ability to fully care for your pet.

Valerie Willis

Dr. Wilson has cared for my six Rottweilers since I moved to NC in 2021. I tried other vets but Bayleaf's organized front office team; retired Margaret and current leadership Sharon, keep me reassured my babies are in good and professional care.

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Business Hours
Monday:08:00AM - 21:00PMTuesday:08:00AM - 21:00PMWednesday:08:00AM - 21:00PMThursday:08:00AM - 21:00PMFriday:08:00AM - 21:00PMSaturday:08:00AM - 12:00PMSunday:16:30PM - 17:30PM

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Accessibility

• Wheelchair accessible entrance
• Wheelchair accessible parking lot
• Wheelchair accessible restroom

Amenities

• Restroom

Planning

• Appointments recommended

Categories

Services