PetSmart
4.3 from 1688 reviews
Address 2800 Soncy Rd, Amarillo, TX 79124
Phone Number +18063511171
Description PetSmart is the world's largest pet supply and services retailer, offering over 10,000 products in stores and online to meet all of your pet's needs. PetSmart offers a varied selection to cover the needs of your dogs, cats, birds, fish, amphibians, reptiles, and several breeds of small animals like guinea pigs, gerbils, hamsters, mice, and more. Now you can shop online and pick up at your local PetSmart within two hours. Select store locations offer dog training, pet grooming, pet boarding, PetSmart Doggie Day Camp and adoption.
Website https://www.petsmart.com/stores/us/tx/amarillo-store0189.html
Bonargez 1967
Had a good experience here. I deliver freight to several PetSmart warehouses, while other PetSmart stores make me wait until the scheduled appointment, even if it means waiting 24 hrs, this one took me in right away and unloading was a breeze. PetSmart needs more people that actually want to do the work, instead of looking for "reasons" not to work.
Melissa Haddix
We adopted a girl dog Zoey from forgotten dog League. They were at PetSmart. We love her!! Very nice people to work with!
Jeronimo Alvarez
I took my dog Zoe (4years old) she has been groomed 15+ times in the past 4 years. She always does great with the groomers and looks great. I unfortunately had a terrible experience at this location. Not only did they leave her haircut all uneven, they additionally did not trim her nails down. After heading home she was extremely upset and anxious. I am not sure what to think, my little Zoe is not the same. The groomer attempted to blame Zoe for her not being able to groom her correctly but she was not being honest. She was in a rush to get out. Despite all this I still paid, I don’t know what else to say. Please don’t use this grooming site. They are not professional or properly trained. Save your dog from the trauma.
Edward James
Took my dog Phoenix in for a grooming appointment with Cody. Being a full breed Miniature Schnauzer, he needs to look good with the proper haircut. My expectations were FAR exceeded! Cody not only knows what he's doing, but he's also very attentive and super friendly with pets. Highly recommended! Phoenix looks great! Thank you so much Cody! See you soon.
Caroline Mostrom
Very upset with this grooming salon. I would highly suggest going somewhere else or at least making sure the one grooming knows what they are doing. I went in early and they specifically asked if I wanted any of my dogs hair trimmed. I told them only her paws. When I picked her up the girl had took it upon herself to give my dog a super botched hair trim around her neck. She has fur around her neck like a border collie/Australian shepherd. That fur is one of my favorite things about her. It literally looks like my three year old found some scissors and cut her fur. It’s absolutely heartbreaking but it’s fur hopefully eventually it will grow back. They also cut the fur around her butt. I just asked for the hair on her feet to be trimmed so why they thought it was ok to cut her fur in other places is beyond me. Secondly I got the spring upgrade package for her too paid about 30+ for the added service. It’s supposed to come with a teeth cleaning and you can tell they didn’t even touch her teeth. It’s also supposed to come with a spring bandanna. I had to ask for the bandanna and it was the ugliest thing I’ve ever seen. It looked and had the texture of a cover they would give you at a hair salon. They didn’t do the spring scent spray that’s supposed to be a part of it. While checking out I had to ask for the coupon book I was supposed to receive with the package. The girl came running back with the coupon book and the cookie. I truly believe I was charged the spring upgrade but none of the upgrades were even done. All this to say I will definitely not be taking her back here ever again. The girl in the grooming salon needs a whole lot more training before she’s ever allowed back in there. HORRIBLE HORRIBLE HORRIBLE EXPERIENCE!!!!!! For being charged over $120 this is completely unacceptable.
Aimee Thill
Hands down absolute best customer service in the grooming department! My husband and I travel with our pup. We have been to Petsmart in Michigan, Illinois, indiana, Ohio, Tennesee, Georgia, Florida and now Texas and the location in Amarillo was the absolute best!! The store was clean and smelled so good (strange to say about a pet store but true) the groomers were all so friendly and attentive to my pup. The groomer who trimmed her nails asked me to check them when she was finished to make sure I was satisfied (I have never been asked that before) I have never been this satisfied with the service. Thank you!!
Business Hours
Monday:09:00AM - 21:00PMTuesday:09:00AM - 21:00PMWednesday:09:00AM - 21:00PMThursday:09:00AM - 18:00PMFriday:09:00AM - 21:00PMSaturday:09:00AM - 21:00PMSunday:10:00AM - 19:00PM
Popular Times
Service options
- Curbside pickup
- Delivery
- In-store pickup
- In-store shopping
- No same-day delivery
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Planning
- Quick visit
Payments
- Credit cards
- NFC mobile payments
- Credit cards > American Express
- Credit cards > Discover
- Credit cards > MasterCard
- Credit cards > VISA
Categories
Latest Businesess
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