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PetSmart

4.4 from 847 reviews

Address 7817 Enchanted Hills Blvd NE, Rio Rancho, NM 87144

Phone Number +15054043356

Description PetSmart is the world's largest pet supply and services retailer, offering over 10,000 products in stores and online to meet all of your pet's needs. PetSmart offers a varied selection to cover the needs of your dogs, cats, birds, fish, amphibians, reptiles, and several breeds of small animals like guinea pigs, gerbils, hamsters, mice, and more. Now you can shop online and pick up at your local PetSmart within two hours. Select store locations offer dog training, pet grooming, pet boarding, PetSmart Doggie Day Camp and adoption.

Website https://www.petsmart.com/stores/us/nm/rio-rancho-store3038.html%3F

Reviews
Ashley Hughes

Pathetic. This poor Guinea pig sitting on this table (barely!!) no food, no water, no bedding, no hide, no toy/chew, NOTHING. I asked a worker whom was very rude about it and said “that’s why it’s a private area”. So apparently it’s okay to have them in this situation as long as it’s done so privately. I get he may be sick or going for some vet apt that requires fasting but this is inexcusable. Can’t offer a house to feel more secure? Bedding? A toy? Nothing. Really disappointing since this is the same petsmart we adopted a hamster from that was sick at the time. He had a chronic head tilt due to ear infections and couldn’t be sold so we adopted . Everyone loved him and handled him for his meds so he was really friendly. He lived 3 1/2 years with us. So sick or not the animal should have a proper place to rest/live. She also went back there and immediately moved him out of sight but not long enough to have Provided him basic necessities. So not only is he potentially sick but now he gets to be stressed. Absolutely unbelievable. I wonder if he’ll have to sit like that all night in that cold, lonely, scary, empty cage 😒 also had he walked to the front of that cage he would have knocked it to the floor. Whatever careless employee did this needs to be fired. Go work at a gas station.

Rayna Cordova

Mariah was amazing to my bear I am very happy

Ray Runyan

Great atmosphere. Always a clean store. Staff are super helpful and friendly. Got a great deal on the items I purchased.

Tanesha

We have a good experience almost every time we go. However we did buy a glow fish and 1 of the cashiers flipped the bag upside down which we thought was strange. Needless to say the fish didn't even survive and make it to our tank at all. So that sucked. The next day the did take the fish back and give us another and it is still alive. So I'm not sure if it was just a freak accident or if it was the cashier flipping the bag upside-down 🤷‍♀️

Justin Druskell

Damon was the worst. Refused to help with donations for animals in the Ruidoso fire. Dave the district manager told him to call the 1800 number, he didn't care. Worst people to have serve our animals.

Perkon

I absolutely adore this location. Everyone here is super friendly. Dan is an amazing manager and is super friendly. Remembers people well and honestly a joy to see!

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Business Hours
Monday:09:00AM - 21:00PMTuesday:09:00AM - 21:00PMWednesday:09:00AM - 21:00PMThursday:09:00AM - 21:00PMFriday:09:00AM - 21:00PMSaturday:09:00AM - 21:00PMSunday:10:00AM - 19:00PM

Popular Times

Service options

  • Curbside pickup
  • Delivery
  • In-store pickup
  • In-store shopping

Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Amenities

  • Wi-Fi
  • Wi-Fi

Planning

  • Quick visit

Payments

  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Credit cards > American Express
  • Credit cards > Diners Club
  • Credit cards > Discover
  • Credit cards > JCB
  • Credit cards > MasterCard
  • Credit cards > VISA

Categories

Pet supply store

Latest Businesess

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