Benton Franklin Humane Society

4.4 from 407 reviews

Address 1736 E 7th Ave, Kennewick, WA 99337

Phone Number +15093744235

Website http://www.bfhs.com/

Reviews
Penny Ganz

Kevin (aka Jason) is such a happy kitty. He loves to mess up the room. I got him yesterday and he has already made me so happy. He loves to run and jump, knead without nails, and snuggle. Just what I wanted in a cat. He started to eat and drink as well as use his litter box as soon as I brought him home. He does have some separation anxiety though which we are working on. I love him so much. Thank you BFHS for allowing him to come home with me.

Post Eminence

This place is amazing! We were looking for a possible addition to our family and boy are we glad we came here! We ended up adopting a sweet girl named honeycrisp from them in the end. Just want to personally thank the staff as it was very evident they truly care for these animals. Please give this place a shot. You'll rest easy knowing they are doing right by these animals!

Jerod Harding

Adopted two kittens from different litters. They knew they were sick when they sent them home. They called it a “stomach bug” that all the kittens were currently experiencing. Told me to call if there’s any health issues or concerns. Well, you can’t call and get ahold of anyone, only record a message. If they responded at all it was 3-4 days later until they stop responding. I’ve got over $500 in vet bills tracking down the multitude of issues both kittens had tapeworms and giardia. One of them was so sick she almost died. Very disappointed but obviously they’ve moved on and feel this is my issue. Their irresponsibility and apathy make them only slightly better than a puppy or kitty mill. My recommendation would be to go elsewhere. I realize they’re a nonprofit but it’s very clear they’re pushing the animals out as quickly as possible to make room for the new ones; turning a blind eye and transferring any health issue the animals have to the new owners. I guess expecting to receive an animal with clean health was too much to ask. Two animals from different litters experiencing the exact same issue makes me think this is the standard instead of the exception. I recommend you adopt somewhere with more accountability.

Jason Jenneke

These people are so wonderful. I cannot praise them enough. Very professional, very kind, well organized, and you can feel it in the air how much they love their jobs and the love they have for the animals. They are the best.

Debbi Schibetta

It is a beautiful facility. The staff really care about the animals. They are often short staffed so you might have to wait a little bit to get questions answered or helped when it's your turn. Juat come with patience because the work they do truly matters, they care so much there are just not enough help. I highly encourage people to foster if they can, I was able to foster a momma with babies and a second set of babies that came in the same day as our pick up of momma kitty. Natalie is very caring and has been there over a year at least since I've been adopting/fostering. She set us up with supplies to feed the babies and keep them warm etc. It's been such a good experience. Please be patient with staff and know they are doing their best. It's also kind of hard to reach them on the phone. But reach out, you will be heard!

Jennifer Bernardo

Wonderful place and everyone there genuinely loves and cares for the animals in their care. We've adopted 2 pets from here and I cannot give enough stars! Everyone is so kind and helpful.

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Business Hours
Monday:ClosedTuesday:11:00AM - 16:00PMWednesday:11:00AM - 16:00PMThursday:11:00AM - 16:00PMFriday:11:00AM - 16:00PMSaturday:11:00AM - 16:00PMSunday:11:00AM - 16:00PM

Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

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