Emergency Veterinary Clinic

Reviews

Brian Rainey

Yesterday morning 4-5-24 I wake up, And my male standard Daschaund was having difficulty with urination, And lots of blood. Of course it was a Sunday, So off to the emergency vet we went. From the time I walked through the door, I was met with kindness, And concern for my Dog/Best friends health. The staff were amazingly kind. To say I was scared, Is an understatement, And they went out of their way, To comfort my dog, Bear, And me with answering as many questions as they could. The vet was amazing, She took the time to talk with us, And explain in detail what she thought, What she wanted to do, And made sure we were alright with everything, And the prices, Up front before moving forward. I loved the up front transparency, No hidden surprises with cost. He ended up with a UTI, And bladder stones. They have a fully stocked pharmacy, So were able to go home with the antibiotics and anti-inflammatory, Which was great not having to wait until the next day, To get it somewhere else. I truly hope you never have to visit them, But if you do, You can feel confident in their compassionate, Caring, And knowledgeable treat of your fur babies!! I highly recommend them, And will use them again, If we ever need emergency services. They truly care about your pet, As much as you do. Thank you to the Dr. And all of the staff, We appreciate you being there to help, When nobody else is!!

Sung Hong Ma

My dog was extremely sick when I got home one day. It was after our normal vet operation hour. They were able to take him in and noticed he had fever and rapid breathing. The staff and vet initiated IV and took good care of him over night. He was able to recover and get transferred for follow up care with his normal vet. Thank you for what you did for him.

Angela Trent

First off, I just want to start by saying thank you from the bottom of my heart to all of the staff at Bradford Park and Emergency Veterinary Clinic of SW Missouri who cared for Meep! You all were wonderful and treated my little guy great! I have nothing negative to say. Back in November on Thanksgiving of 2023 I had to rush him to the emergency vet in Mountain Grove (not this clinic) for a blocked urethra. I had noticed he was off that morning, but nothing too extreme. By the time I had returned home that evening he was super sick. All the clinic in Mtn. Grove did for him was sedate him, throw in a urinary catheter, cleaned his ears, and sent him home with me. No meds, no lab tests, fluids, or anything. The whole process took about 30-40 mins and we were sent on our way home. He ended up deaf, and with a major UTI and wouldn’t eat or drink for a week. He could barely even walk without losing his balance and falling over. They didn’t give us any information or tell us anything we needed to know besides the questions that I asked myself. I took him to my regular vet for a follow up who quickly got him to feeling better. Fast forward to January 2nd, I got ready for work and noticed the same signs and symptoms. I quickly called in to work and called my vet who could not get him in. Bradford Park was quick to get him in, and immediately started treatment and running lab work. We had Dr. Rowland and she was wonderful! She called me and kept me updated on everything that was going on and the treatment plans. Due to not having staff in the clinic at night they had me transfer him back and forth to EVC during the night so he was able to be cared for and watched around the clock. I loved this because I knew my baby wasn’t scared and alone and if something happened there would be someone right there the whole time, but it also gave me the opportunity to spend some time with him. At EVC we had Dr. Archuleta who was also amazing! The staff reassured me that they would call me if anything changed, and made sure I knew I could call at any time and check on him and it wouldn’t be a bother to them. Not only did Dr. Rowland get a catheter in, but they also treated him and gave him antibiotics, anti inflammatories, pain medication, fluids, and lots of love during his stay and helped nurse him back to health. EVC was great with working with Bradford Park and continuing the treatment plan. They made sure that he was fully well and ready to go home before releasing him to me. It’s January 5th and he got released and we are back at home. He is back to his silly little self, running around and playing with his toys, scratching his post, exploring, eating and drinking, and doing all of the things he loves. They made sure to go over all of the education, medications, and everything that we would need to know. Nothing like his first experience with this disease. I can’t express how happy I am with the care that we received at both Bradford Park Veterinary Clinic and the Emergency Veterinary Clinic of SW Missouri. The staff was magnificent, from the receptionists and techs to the veterinarians. I highly recommend bringing your loved ones here. :)

Lorri Rowlett

Tonight we brought our snake bitten dog to this clinic. It started well, we were quickly shown to a room and a vet tech got her vitals. Three forms later she came back and said she would get us into the computer and someone would be with us shortly. Shortly never came. Approaching the two hour mark we came to the conclusion that snakebites with throat and facial swelling were clearly not the emergency we thought it was. I say this because we never saw another tech or vet. Nobody ever bothered to come in to see if her condition had changed or even to give us a heads up about when we might expect a vet. After signing in several places that we would be paying the bill, listing the budget as open and identifying my employer, I thought that it might be obvious that there was gainful employment and that we would spend whatever it took. The next time we saw any employee there was as we walked out without being seen. Clearly, our dog was not as urgent as we thought. Also, I have never, in over 25 years with dogs, been asked for my social security number. Too much focus on payment ability and not enough on keeping clients informed. We are home with our girl now, because it was not an emergency after all based on the level of care she was (not) given.

Nichole

Words cannot begin to express how grateful for Ian we are as today we had to lay our cat to rest. He explained everything in detail, we never felt rushed, we had privacy && he was very quick to get us situated and in our own room. I just want to thank the staff here but mainly Ian as I was a mess and couldn’t hold it together and he didn’t rush the situation. Thank you all again for making my cat and my family as comfortable as we could be during this time.

Dee Anders

Our pet was injured on a Friday night and needed stitches. Everyone on the staff was extremely nice and thoughtful and helped us right away. We had to wait 2 hours to be seen by the doc, but that was because there were more serious cases than ours, which we understood. Our pet was in and out of surgery in no time. We would definitely recommend them. The cost was reasonable and they gave us an exact estimate ahead of time.

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Business Hours
Monday:18:00PM - 08:00AMTuesday:18:00PM - 08:00AMWednesday:18:00PM - 08:00AMThursday:18:00PM - 08:00AMFriday:18:00PM - 00:00AMSaturday:Open 24 HoursSunday:00:00AM - 08:00AM

Accessibility

• Wheelchair accessible entrance
• Wheelchair accessible parking lot
• Wheelchair accessible restroom

Amenities

• Restroom

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