Address 14297 Potomac Mills Rd, Woodbridge, VA 22192
Phone Number +17036706181
Description "High quality healthcare from a caring staff for your fuzzy family."
Website https://www.dalecityah.com/
I recently went to Dale City Animal Hospital w a foster cat I have. They recently moved and have a new facility which is large, clean and very welcoming. I got an appointment approximately a week or so after I called. The front desk staff was courteous and nice and I was checked in right after arriving. I did wait a little for my appointment but that’s pretty standard for a veterinary office. We saw Dr Drake whom I found to be very informative and was willing to listen to my concerns, which I had a lot of. I really liked the way she seems to summarize her findings and she was gentle and compassionate with my foster who is an older cat who has not had the best life before coming into our rescue. I was very happy with her plan of action and her recommendations. She called me as soon as she had the lab results which I appreciated and gave me an outline of what our next steps should/could be. Again, I found her to be very informative in her explanations and the possible plan of treatment. I was very surprised when my phone rang at 8:15 tonight and showed DCAH. She had received a lab test we were waiting on and had taken time out of her busy day (when she probably just wanted to get home) to let me know the outcome. I thought that was pretty great. All in all, I’m very very pleased with everything at this location and I consider myself to be pretty picky, and Dr Drake is a caring vet whom has a great “bedside” manner, or should I say table side manner 😻. Thank you DCAH and Dr Drake for being so good to my sweet foster boy who deserves the best after his first 12-15 years of life which were not so great.
Ever since we moved into the area Dale City Animal Hospital has been our veterinary facility of choice up until they moved. Ever since they moved locations, the quality of care and customer service has suffered. Not once but twice, they forgot to submit the prescriptions for my dog to get her meds or they didn't get around to submitting her blood work until we reminded them. We didn't get any apologies only excuses as to why it wasn't their fault. No one was rude but no one apologized. The doctors are professional and knowledgeable. They are also open to alternative methods of treatment other than the traditional medications. Some doctors i connected with others I did not (personalities didn't connect). The doctors, as a whole, were always professional but have lost some of their willingness to spend time really talking to the owners and getting to know the pets. All in all, my perception is, they got too big and have lost some of their "personal touch". We will be finding a smaller practice to bring our pet to from this point on.
I am so happy to have found this practice! Everyone there was so kind, patient, and helpful. You can tell that they not only care for you fur babies' physical well-being, but also their emotional well-being (which is so important for pets who are not too thrilled for visits). They do not rush their care and take their time to make sure your pets are comfortable while conducting the check-ups. Both my dog and cat saw Dr. Hunt and she was absolutely amazing! 10/10 recommend this animal hospital!
Quick but comprehensive. Though, the doctor seemed afraid of my big dog. I would expect her to know how to deal with pets of all sizes. He’s pretty chill unless you’re acting meek and afraid. The service was good though. They weren’t pushy about getting unnecessary things which I can appreciate.
Ever since I brought my pups home I've used this Vet service and truly love everyone in the staff. My boy always greeted everyone because of how nice they are, and they took awesome care of my girl growing up, and helping me with education about her litter of pups. They educate me and take care of my family as if it were theirs. I highly recommend!
This was my first time at this vet and I had a WONDERFUL experience. Dr. Hunt was incredible with my puppy, Thor. Extremely fast service and friendly reception. I love it here!!!
Business Hours
Monday:08:00AM - 19:00PMTuesday:08:00AM - 19:00PMWednesday:08:00AM - 19:00PMThursday:08:00AM - 17:00PMFriday:08:00AM - 19:00PMSaturday:ClosedSunday:Closed
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