Address 390 Atlantic Ave, Brooklyn, NY 11217
Phone Number +17188524219
Description "Each VCA hospital has health and safety protocols in place based on health care best practices as well as state and local guidance and regulations."
Website https://vcahospitals.com/hope
I've been using Hope Animal Hospital for years to care for my kitties. The entire team, from the front desk, technicians & veterinarians, are exceptional! Gladys at the front desk is professional, kind & explains everything to us. The technicians, Michael, Crystal & Anthony are always very caring to our babies & they are very thorough. I can't say enough good thing about the doctors. They always answer our questions and we always feel confident our furry family members have gotten the best care.
Had a amazing experience with Dr dwer She seen my dog (Maltese ) twice do a possibile ulcer in the eye , and immediately gave me option on how to help her , today was or last day to check on it and my dog is feeling much better , Would definitely recommend coming here there in great location the staff is friendly and the prices are reasonable.
I have been a customer of Hope Animal Hospital since 2010. I have always received excellent service. Recently, in March 2024, I saw a new vet, Dr. Sang Lee, who was one of the best I’ve ever met.
I have been a customer with Hope for a few years and loved the way Dr. Abrahams took care of my 5 cats. Recently, I rescued a 6th kitten and brought her to Hope. We signed her up for the care clubs as we had done for our other three girls. After the first visit I never received a call for follow-up care. Since my kitten is now 5 months I called to schedule her spay (why we signed her up for the care club). When I called I was told that they 'can't do that'. When i asked what she meant, she told me that there wasn't anyone there that can perform this surgery. Immediately, I asked why I was signed up for the care club and have the spay added if that couldn't be done? Makes no sense. Later I spoke to the 'front desk manager' that explained to me that the vet had left in JUNE and they may or MAY NOT have been there when I signed up. Even with the excuse that the vet left, my second logical question was 'Why was I not informed, so I could make arrangements for my kitten elsewhere?' I got nothing back except an empty apology. This is just sloppy work. All I can think is that they didn't want to lose out on money and honestly do not care for the welfare of the animals that go there. This place has not been the same since Dr. Abrahams left. I noticed most of the techs I knew were gone as well. The front desk is unprofessional and rude. You rarely see a doctor anymore. A vet tech just takes your pet and comes back when procedures are done. Its truly a shame their services have slid downhill that much. So, if you are looking for a good vet that actually cares for your pet and provides good service, I would NOT recommend bringing your pet here! Go to All Ears Veterinary in Brooklyn. It is a great facility with a caring staff.
They were wonderful with my 13 year old cat. I hughly reccoment their care plau oackage. Saved me hundreds of dollars on senior cat car.
They sell care club plans that they can’t carry out procedures for. Misleading and inaccurate. Signed my kitten up for their Care Club plan partly because it included spaying. Tried to schedule an appointment for her spaying and they said they didn’t have anyone there that could carry out the procedure. They got one star because there is no option for zero. 10/10 do NOT recommend. Go somewhere that can provide the services they sell.
Business Hours
Monday:08:00AM - 17:00PMTuesday:08:00AM - 17:00PMWednesday:08:00AM - 17:00PMThursday:08:00AM - 17:00PMFriday:08:00AM - 17:00PMSaturday:08:00AM - 17:00PMSunday:Closed
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