Crossroads Animal Hospital
4.6 from 813 reviews
Address 4910 Crossroads Dr, El Paso, TX 79922
Phone Number +19155843459
Description Crossroads Animal Hospital is a veterinary clinic with a wonderful reputation for high quality medicine and great customer service. We recommend appointments, however do allow walk in exams from 8am to 10am and 2pm to 4pm if capacity allows. To schedule an appointment please contact us at (915) 584-3459.
Website http://www.xroadsvets.com/
Barbara Peterson
Dr. Jessica provided excellent service to our dog, Coco. Coco received her annual check-up and vaccinations. The doctor was very gentle and playful with Coco. The appointment was on time. The office and support staff is very helpful. Overall, a very pleasant experience.
Jennifer Choy
I took my dog in for a limp tail. We were a Saturday walk-in (less than $30 charge), arrived right at opening, had a few pets in front of us and appts but were seen within 30 minutes. Dr. Jessica and her tech were super compassionate, gentle, thorough, and helpful. Highly recommend for emergencies or your regular care! Shop Cats a definite plus 😸
V. Anne Tubb
We have used Crossroad since returning to El Paso. We recently had an emergency with our Catahoula Leopard dog. The staff were very sweet and professional. The vet worked with us through multiple tests before determining the best treatment options. I have to say, our girl is back to normal and happy as can be.
Caiti Steele
Crossroads are consistently awesome with my dogs. I drive 50 miles each way to come to this clinic. They are professional, affordable and caring. Most recent visit was with my little chi mix with terrible teeth and a mean temper. The bill was a lot less than I expected (based on a comparable procedure with another dog and a different vet in Las Cruces). And I really appreciated the time the doctor took to explain to me about possible health issues we need to monitor. In other places, it's the techs who have delivered this info. Thank you Crossroads for looking after my grumpy old man. And you did so good, I'm bringing another grumpy old man to see you! And a happy delightful pibble
Andrea Koverman
I will always remember and be grateful for the compassion shown to me and to my little chihuahua when she was attacked by german shepherds and had to be euthanized. My heart was broken and they were so tender with us both.
Mary Ramos
This is why I will never recommend this clinic to anyone. I deal with feral car colonies and learned that this clinic accepts ferals. I thought it was the safest bet since one of the feral cats in a colony was experiencing issues with her teeth. I was told they could remove her teeth that day. Not long after that call, I received another call saying she passed away during the procedure. Naturally, I was in shock and furious. The vet called and said she would need four teeth extracted because they were loose, yet in the medical records, which we received later, it states four of her teeth fell out. So, which one is it? We felt that the vet wasn't clearly explaining what happened. She kept saying "I don't know" and didn't bother to divulge as to what could have gone wrong in a scenario like that. The owner was just as bad and extremely rude by talking over us and making rude facial expressions. He went as far as to say that our expectations were too high for a feral cat. I understand how difficult it is to work with ferals as I do so first hand, but I also expected for her to be treated with care. She was stressed and scared. Had we received a clearer explantion of what happened and compassion, I wouldn't be as angry as I am. Being given the run around, lack of compassion for two grieving people and rudeness is the reason why I will never recomment this clinic to anyone. It was a decision I wish I had never made. I took her body to my regular vet and received more information and comfort in 30 minutes of talking than the time wasted there. Yes, she was a feral cat, but that doesn't mean she wasn't loved and deserving of better than what was provided.
Business Hours
Monday:07:30AM - 18:00PMTuesday:07:30AM - 18:00PMWednesday:07:30AM - 18:00PMThursday:07:30AM - 18:00PMFriday:07:30AM - 18:00PMSaturday:08:00AM - 14:00PMSunday:Closed
Popular Times
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
Amenities
- Restroom
Planning
- Appointments recommended
Categories
Services
Latest Businesess
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