PetSmart
4.2 from 1634 reviews
Address 10309 156th St E, Puyallup, WA 98374
Phone Number +12534454494
Description PetSmart is the world's largest pet supply and services retailer, offering over 10,000 products in stores and online to meet all of your pet's needs. PetSmart offers a varied selection to cover the needs of your dogs, cats, birds, fish, amphibians, reptiles, and several breeds of small animals like guinea pigs, gerbils, hamsters, mice, and more. Now you can shop online and pick up at your local PetSmart within two hours. Select store locations offer dog training, pet grooming, pet boarding, PetSmart Doggie Day Camp and adoption.
Website https://www.petsmart.com/stores/us/wa/puyallup-store1959.html
Jack Jessee
I bring my dogs in like they are visiting "their " store. Great place with everything we need. They have a scale to weigh your dogs. I can't hold my dogs and look down at a home scale. It is so convenient.
Tiffani Bowles-Davis
Only giving 2 starts because I love the Banfield staff and the cashier Serenity was very helpful. I had to take a quick trip yesterday 5/30 to grab wet dog food. I went in grabbed my 4 cans and went to check out. There were two lines with people in it and 1 lines light was off. So I went into Tyler’s line where the light was on. The one lady in front of me was doing a return, but forgot her card when asked so she had to go out to her car. I waited a few minutes and by now the other lane is also free. A young lady walks up and tells the teller that she has a question, somehow that turned into her checking out and I’m still waiting for the lady to come back. Tyler again reminds me that it will be a minute. As the other lines transaction is coming to a close, i decided to get into her line, and Serenity tells me “hey your my last customer”. I say my items down and then some other customers pile into Tyler’s lane. Mind you this is almost the same moment I decided to move and he tells the others “I can take you”. I definitely said something to him because why was I not afforded that same opportunity to check out ? Idk rant over
Kymberli Allen
The workers need to get it together. Last week they say they’ll have the fish I want on Thursday, I come in Thursday at 2:30pm. They are unable to sell me fish because they are still acclimating. Okay that’s acceptable, but the lady gave me straight attitude about it and said “they’ll be ready in an hour.” So I go have lunch and come back an hour and 15 minutes later. The lady is gone so a different employee informs me that although they are released they won’t be allowed to sell any fish for another hour. It’s not okay to mess with people’s time this way. I’ve left my tanks under stocked for a week, my live plants are suffering from the lack of co2 and now most of my afternoon on my one day off is wasted. I would have went somewhere else if she told me it’d be another couple hours when I originally got here. Now they’ve lost a loyal customer.
Tim Hillebrant Jr
I went twice in two days. Day one, the girl working in the fish keeping area was kind, thoughtful, and seemed to be doing her best to do her job and help needy customers at the same time. She worked with a smile, and it was a pleasant experience. Day two, it was completely different. A single person working the register, and the poor kid had a line to the back of the store. I saw other employees around, but no one came forward to help. So I cannot blame this kid for his somewhat less than enthusiastic attitude towards the job he was doing, when he was the only one doing it. Side note - the fish keeping supplies need to be clearly indicated. I needed a replacement thermometer, and was 10 minutes finding one because the thermometers are tucked in between two other, larger, displays. No one approached me to see if I needed help. The one person I felt I could have asked was unboxing new fish arrivals, and I deemed that to be the more important task, and I didn't want to disturb her doing it.
Dawn Emerson
My 8-year-old granddaughter went to the cashier, so excited to get a dog tank and he was so patient with her helped her.Pick it out show her how to use the machine and she left delighted
Sage Oliver
Sold me two broken tanks, won’t exchange them or honor original pricing even though I have my receipts. tells me to call customer service, I call them and they tell me there’s absolutely nothing they can do for me and won’t honor the pricing. None of the stores around me have the tanks I purchased so I can no longer purchase them on the sale they were on since it’s going to end before their next truck arrives. I’d also like anyone to know if they have a brachycephalic dog or any dog for that matter to not bring them to any location to have them groomed. They use dryers with heat!!! And leave them on for 2 hours plus. The pets hotel or doggie day care attendants are always just standing there not interacting with them in any way. Also petsmart tries to sue anyone who actually says what’s going on behind closed doors like that isn’t suspicious enough. I’ve watched too many animals just die behind your doors petsmart. *** came back here on February 29th and yet again disappointed, did an online order since there was a sale and unfortunately I couldn’t get one of my items since it said it wasn’t available on the website but it was there... Still wouldn’t honor the price for it that it showed on the website.
Business Hours
Monday:09:00AM - 21:00PMTuesday:09:00AM - 21:00PMWednesday:09:00AM - 21:00PMThursday:09:00AM - 21:00PMFriday:09:00AM - 21:00PMSaturday:09:00AM - 21:00PMSunday:10:00AM - 19:00PM
Popular Times
Service options
- Curbside pickup
- Delivery
- In-store pickup
- In-store shopping
- No same-day delivery
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Amenities
- Wi-Fi
- Wi-Fi
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards > American Express
- Credit cards > Discover
- Credit cards > MasterCard
- Credit cards > VISA
Categories
Latest Businesess
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