CatCare

Reviews

Katie Zeoli

The staff here are professional, attentive, and highly knowledgeable. My boy, Dino, is 12 years old and suffers from allergies, amongst other conditions. Prior to relocating to Eugene, Dino was a patient of a cat specialist in SoCal (who was also wonderful). In Eugene, we originally were seeing another veterinarian in town, but I felt he needed better care from a clinic that focused specifically on feline care. While it did take a few weeks to book an appointment, the wait was beyond worth it. Dr. Patricia Shea spent a considerable amount of time asking me a variety of in-depth questions about my cats history, behaviors, and diet. This was perhaps one of the most in-depth and detailed vet consultations, diagnosis, and treatment experiences I've ever had with any of my animals (I also fostered kittens and adult cats for 10 years as well as dogs). In addition, the staff and doctor are also humble and willing to refer you to a specialist if the treatments do not work. Within 5 days, our treatment plan (thus far) seems to be improving his symptoms. I am so grateful for finding this place in town. I highly recommend giving them a try.

MP D

Dr Shea you are the best. Loki and I appreciated your TLC. You genuinely care about my pet and it shows . This practice is the best. Everyone cares.Great staff !

Moon

Best veterinarian experience we've ever had! My kitty hasn't always appreciated a vet visit but they were so caring, kind, and professional that it was a Very positive & pleasurable experience. I highly recommend them & so does my kitty! 😺💜

Ziane Silvers

Thank you for giving Bean a check up and supplying me with good info! He loves his new mouse, too.

Terrence

Care here is no more specialized than an average vet, save your money and go somewhere else. There's only one thing that's a hard "I'll never come here again" and that's Dr Maddox. Horrible "bedside" manner, gives unclear explanations that Dr. Shea had to correct three separate times. Overpriced in general. Inefficient front desk care, they often interrupt me when I'm trying to explain why I need an appointment/what I'm there for.

Melody B.

I am absolutely appalled by the experience that I had at this clinic. Instead of going through everything in detail, I'll simply share an email that I sent their way following my kitty's appointment today. "Hello, I would like to cancel my appointment I have scheduled for Grace. I am incredibly dissatisfied with the (lack of) care that has been provided to me and Grace, which has led me to decide to seek care elsewhere. The front desk staff has been incredibly lovely and I'm so grateful for the work that you guys do. However, the vet has been rather disrespectful and not at all accommodating of Grace. Being told not once, but twice that an exam is not able to be done and that I need to once again bring Grace back in (something that causes stress, anxiety, and unnecessary administration of gabapentin when it clearly does not work for her) is incredibly frustrating not only to me, but to Grace as well. Additionally, I was told that during her appointment today, the vet quite literally jumped in fear when she so much as left her carrier and this unprofessional manner of dealing with pets is a surefire way of highly increasing already existing fear and anxiety. As I'm sure you're aware, cats are incredibly in tune to humans' emotions - particularly fear - and the fact that veterinary staff would act this way is incredibly off-putting. Once again, I'm incredibly grateful for the front desk staff and their work, but I do hope that the vet who saw Grace today and in September becomes aware of her harmful behavior and is able to shift her manner of care accordingly. Thank you, Melody" My cat is not in the least an aggressive cat - she's simply fearful and when at the vet will try to hide anywhere she can. She does NOT attack anyone. I've taken her to vets previously who were able to trim her nails and conduct exams without trouble. Needless to say I will be immediately taking my cat elsewhere.

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Business Hours
Monday:08:30AM - 17:30PMTuesday:08:30AM - 17:30PMWednesday:08:30AM - 17:30PMThursday:08:30AM - 17:30PMFriday:08:30AM - 17:30PMSaturday:ClosedSunday:Closed

Popular Times

From the business

• Identifies as women-owned

Accessibility

• Wheelchair accessible entrance
• Wheelchair accessible parking lot
• No wheelchair accessible restroom

Amenities

• Restroom

Crowd

• LGBTQ+ friendly

Planning

• Appointments recommended

Categories

Services

Serves Lane County