PetSmart
4.3 from 1168 reviews
Address 4715 New Centre Dr, Wilmington, NC 28405
Phone Number +19104524422
Description PetSmart is the world's largest pet supply and services retailer, offering over 10,000 products in stores and online to meet all of your pet's needs. PetSmart offers a varied selection to cover the needs of your dogs, cats, birds, fish, amphibians, reptiles, and several breeds of small animals like guinea pigs, gerbils, hamsters, mice, and more. Now you can shop online and pick up at your local PetSmart within two hours. Select store locations offer dog training, pet grooming, pet boarding, PetSmart Doggie Day Camp and adoption.
Website https://www.petsmart.com/stores/us/nc/wilmington-store0417.html
Angelo Dumbrique
Kat is an awesome pet trainer!!! My family and I took our Goldendoodle Louis in for the 6 week beginner dog training class. Kat was thorough, patient, and gave us many pointers that curtailed to our pets needs. We will be back for intermediate training! Before we started taking the classes; Louis was a good-boy. Now he is a good boy-boy! Also he will literally sit anywhere. See pics for reference
Karen
We were extremely pleased with our shopping experience , thanks to one outstanding employee, Brooke! Upon entering the store, we received a friendly, cheerful greeting from Brooke! Brooke was very helpful in assisting us with finding the products we were searching for! Brooke provided excellent customer service, as she was pleasant, smiling, and efficient throughout our checkout transaction, as well as, simultaneously assisting other customers, that continuously asked her questions during our checkout process. I think the store may have been short staffed, but Brooke multitasked like a pro, remaining courteous and helpful throughout! We were so impressed with Brooke’s performance and professionalism! We wanted to give Brooke, the proper recognition she deserved! Well done Brooke! Thank you for your EXCELLENT customer service!
Juliette Miller
Purchased a 55 gallon fish tank for my husband for Christmas (the one that comes with everything included) and he just finished setting everything up before we left for a week to go visit family in the Midwest. We came back and found the tank had been leaking while we were gone and it completely ruined the stand and the carpet underneath as well as my husbands x box. We tried calling and they told us to bring the tank in and they could swap it out. Tried asking about the damage their faulty tank caused and they told us to take pictures and send it in an email.
Naomi I
The grooming salon associates will talk down to you and will book you however they please. We booked for a basic touch up for the face feet and fanny, yet they still booked the full haircut. They mostly go off of what you’ve previously booked and won’t listen to what you currently want. You have to tell them multiple times. What should have been just around $50 turned out to be almost $100 because they insisted on adding the spring package but did not tell us how much more it would be. They also did not properly trim my dog’s sanitary area. It’s not so much the pricing that got me upset, it’s the way they spoke to us and they did a subpar job. Go to another location instead of this one.
Tandy Chevalier
We had a great experience with having our boy groomed! They did a wonderful job and despite our boy being a handful he looks great!
Michelle Nuce
AMANDA was absolutely AMAZING. I needed help because it’s been 15 years since I’ve had a puppy. She went ABOVE and BEYOND to help me and my new baby find exactly what we needed. Richard was a HUGE help too. So attentive and helped me from beginning to end. I will never go anywhere else. Thank you.
Business Hours
Monday:09:00AM - 21:00PMTuesday:09:00AM - 21:00PMWednesday:09:00AM - 21:00PMThursday:09:00AM - 21:00PMFriday:09:00AM - 21:00PMSaturday:09:00AM - 21:00PMSunday:10:00AM - 19:00PM
Popular Times
Service options
- Curbside pickup
- Delivery
- In-store pickup
- In-store shopping
- No same-day delivery
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Amenities
- Wi-Fi
- Wi-Fi
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards > American Express
- Credit cards > Discover
- Credit cards > MasterCard
- Credit cards > VISA
Categories
Latest Businesess
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