Address 3948 W Alexis Rd, Toledo, OH 43623
Phone Number +14192665607
Description "Humane Ohio is a nonprofit 501(c)3 organization that provides lost-cost, high-quality spay/neuter for dogs and cats."
Website http://www.humaneohio.org/
They were very good with my boy! Super friendly staff and very informative! My only complaint was when I brought him home I noticed poop that was impacted on his tail that was not there when I dropped him off. I understand that they are busy and do hundreds of dogs/cats a day but it would have been nice for them to sterilize and clean his tail after being neutered.
I have 8 cats, I have brought 5 cats here so far, and have 2 more going in soon. I could not get the appointments to line up for my 2 new kittens who are boy and girl because they didn't have any spots left for females the day I made my boys appointment. So I called and spoke with the absolute nicest guy, Tom, who helped me get a date set up that worked for both kittens, and I just loved his attitude. The workers here are amazing, they call when they are concerned and make sure you know everything is ok, they are so kind and gentle, and you cannot beat the price. I'd say the only downside is the long lines, but hey, what are you gonna do. They rock at getting you in and out quickly, the only issues I've seen are caused by the pet parents who think they can do whatever they want. I will forever use this place for my pets, and I will continue telling everyone I know how awesome they are. Thank you Humane Ohio for taking such great care of my fur babies.
An employee was rude to me after being late to a scheduled spay and was very condescending and aloof in dialogue. I was turned away. Which would be fine not having been belitted by the heavy set blonde lady with glasses. You can't call these people. I had to work. I had no way of contacting them to tell them. Later on I proceeded to schedule via email as I had done before. Previously an employee named Tom helped me with email scheduling and he was fine. Upon emailing them after being turned away I notified the corresponder of the treatment I received. Get this: I was told by Lauren that everyone there was more than capable of handling customer service. I was told they had a right to refuse service to anyone that berates their employees. I walked in. I was berated. I was refused service, which would have been fine, if it hadn't come with a condescending attitude. Maybe the lady was unloved in life. Maybe she never had a leg up in life and that was her chance to make someone feel small. Between her and Lauren, the director, theu made it so much more than what it really was.
They offer lower cost spay & neuter services! Their process is well organized and efficient. Plus they offer a number of other services on the day of - such as nail trim, flea treatment, etc.. So bring extra money if you’d like to add on. Great service at about 1/3 of what a private vet may charge.
This place is great, they love your babies just as much as you do, they care and they take good care of your fur babies, I have been going to them way,way back, I'm on a very tight budget and this place helps with price, I love this place being here to help take care of fur babies, GOOD JOB HUMANE OHIO....Photos are some of my babies that's been fixed by them the last 3 years
Blonde girl with glasses who works there was condescending and rude to us. Progressive looking woman with a round bangs haircut was present and no help when confronting rude blonde female employee. Not a helpful establishment
Business Hours
Monday:07:30AM - 17:30PMTuesday:07:30AM - 17:30PMWednesday:07:30AM - 17:30PMThursday:07:30AM - 17:30PMFriday:07:30AM - 17:30PMSaturday:ClosedSunday:Closed
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