Angels of Assisi

4.4 from 1601 reviews

Address 415 Campbell Ave SW, Roanoke, VA 24016

Phone Number +15403448707

Description Angels of Assisi seeks to change the traditional definition of an animal shelter by offering services and programs to benefit the community, the people that live there, and the pets they love. The organization operates the largest private animal shelter in the Roanoke Valley, as well as a low cost Community Pet Clinic and farm animal sanctuary.

Website http://www.angelsofassisi.org/

Reviews
Sharon Benson

Sadly,it was time for our beloved Jake to cross the Rainbow Bridge śo we sought our friends at Angels of Assissi. They are incredibly kind and caring, respectful and skilled in providing care for our fur-babies. If you need a vet no matter what age cat or dog, they're the best choice I know. If you want to adopt, this is the place to go. If you have extra money, this is the finest donation to give.

Sanae Holloway

HIGHLY disappointed.. I adopted a 3 month old kitten about 3 months ago. This past week I got a call saying he was due for a vaccine.. I had no problem with that. So we made an appointment. I get there and check in 10 minutes before I was supposed to be there. When trying to check in staff were EXTREMELY rude. Staff were having a personal, not about work related conversation while I was trying to check in which them at the desk. I finally get seated, it took 40 minutes for a lady to come and get my cat to get his shot. I asked the lady if I could come back with him and she said “no” in a VERY rude way and walked away into The back with my cat. I didn’t get to ask any of the questions I needed answered by her. When she came back I asked her if it were okay if I could get my cats nails trimmed. I didn’t get to ask her the first time she got him because she walked away so fast. She told me that it was a $20 fee which I was perfectly fine with. She came back in LESS than 5 minutes & said that his front paws were trimmed but his back paws weren’t because they were “fine” & “didn’t want to cut to close to the quick”. I told her “okay”. when I get back home I check his nails and his front paws are just BARELY trimmed. Some of the nails aren’t even trimmed at all. And his back paws need trimming!!! I think she said they didn’t need trimming so she didn’t have to do them. This is extremely bad customer service. I will definitely not be bringing any of my pets here ever again. I didn’t get the lady’s name that was very rude to me. But she was Hispanic and was light brown. I will definitely be calling and reporting this whole situation.

King

Don't make the same mistake I did and ignore all the red flags. I worried the entire time he was there from 8am to 5pm and I regretted leaving my dog with them, everything in me told me not to and I should've listened. Booking was very easy, after that I have never been able to get anyone on the phone again. My dog had surgery there about 2 weeks ago and contracted kennel cough. I contacted through the emergency line, the lady instructed me to send a video and she would talk to the vet, i never received a response over the course of a week now despite several attempted follow ups. The facility is very run down, dilapidated and it smells like urine. The staff isn't the friendliest but they're extremely overworked so I can see why. It's not as simple as dropping off and picking up as I was lead to believe, both processes took quite a while and there is nowhere to park. There are a ton of animals and people in and out of there the entire time so I'm not surprised he caught kennel cough, I'm just glad he has had all his shots so it wasn't anything worse. A simple response, treatment plan and reassurance from the vet would've been nice but I got nothing. I know this is one of the cheapest places but if you love your dog save the money and have it done somewhere else. I inquired about rather I needed to purchase a recovery cone prior to him even having surgery and I was told if he needed one he would be given one. He was given back to me without a cone and with obvious signs he had already started to chew at the incision and by the time I seen it for myself it was late so I had to doordash one.

Matt Kendrick

I had an appointment set up for my dog and was first in line, bright and early. I had parked around the corner because they have very limited spaces in their lot. When the attendant came out to check me in, he told me that everyone in line behind me would get to go first because they had parked in the lot. I left.

CJ justice

Angels of Assisi's is a very great place to take your pets for all their needs. I took my 1 yr old cat Outlaw there and was very satisfied with the way they took care of him. The doctor called before proceeding with anything else that needed to be done and also let me know he was doing good and had no problems. The price for everything that had done was a lot cheaper than any of the other places I was trying to go to. I checked several other places and they wanted more than$800 for what I had done. The doctor's and nurses were very nice and made sure Outlaw was taken care of till he went home and checked on him afterwards. I will take all my pets there from now on. Thank you for all you have done for my pet.

Linda Shelton

Very friendly staff, was helped and out within 20 minutes. Pixie was spayed and it's only been 4 days and she's doing exceptionally well. You can hardly see where they cut and she has internal stitching and glue on the outside. Hasn't been any bruising, swelling or redness. My vets wanted $250, Angels of Assisi did it much cheaper, I dropped her off at 7:30 am and she was ready at 12:30. I would highly recommend Angels of Assisi.

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Business Hours
Monday:08:30AM - 17:00PMTuesday:08:30AM - 17:00PMWednesday:08:30AM - 17:00PMThursday:08:30AM - 17:00PMFriday:08:30AM - 17:00PMSaturday:08:30AM - 17:00PMSunday:Closed

From the business

  • Identifies as women-owned

Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Crowd

  • LGBTQ+ friendly

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