Emergency Veterinary & Specialty Services of Roanoke Inc
4.3 from 1173 reviews
Address 5363 Peters Creek Rd, Roanoke, VA 24019
Phone Number +15405638575
Description We know that animal emergencies can happen after your veterinarian’s normal operating hours. When these situations arise, there’s no time to wait. Our animal hospital in Roanoke is open 24 hours a day, 7 days a week, and 365 days a year to make sure your pet can get the urgent or critical care they need when they need it.
A Google User
We brought our dog Rudy here on Labor Day for internal issues. They were able to care for him (hospitalized) and schedule an ultrasound fairly quickly to determine the cause of his issues. We are appreciative of the care he received while there. Dr Wilkinson and Dr Roberts were the providers we worked with directly (though there were others I'm sure). Anyway from the front desk, vet techs and the doctors themselves; all were caring and helpful. Thanks.
A Google User
My sons dog, a mixed pit, had been throwing up for 2 days and he wasn’t eating. My son called them and they told him to bring him right over. They kept him overnight. An X-ray showed a blockage in his small intestines. They ended up taking 25 inches of his small intestine out. They let us visit with rollo before his surgery and even after his surgery once he woke up. They even sent us a picture of him eating his first meal after surgery. We are very grateful for Dr. Brunk for saving his life!!! We are forever grateful!!! I highly recommend this place!!!!!❤️❤️❤️
A Google User
We had to take our boy Moose there on a Sunday morning. The staff was extremely accommodating and saw us relatively quickly. Our vet was Dr. Kate Deutsch and she explained things very thoroughly during our initial visit with her. Moose had to be hospitalized and the staff took great care in looking after him. They informed us immediately when there were complications and allowed us extended time with our boy before we had to ultimately let him go. Dr. Deutsch and the rest of the staff was exceptionally kind and accommodating during this extremely difficult time. I'm so glad Moose had the best care during his final hours. They even went above and beyond and notified our regular vet that he had passed. I cannot recommend EVVS enough for the comprehensive job they did with my boy.
A Google User
I am thankful for the kindness to me and to my dog. I am blessed at the professionalism my dog received. She was in pain but even though she was spicy she got the best treatment. Each member of the team treating my dog and I with respect.
A Google User
I was so pleased with how nice and helpful everyone was and how easy it was to get checked in. I felt sad to leave my little dog but they said I could call and check on her anytime, which I did. They also sent me text and pictures of my dog while she was there. I thought it was a great experience and they took such good care of my dog. She is home now and doing great!
A Google User
If I could give a 0 or even better a NEGATIVE FIVE review I definitely would. We brought our baby in last night after a tragic accident and a seizure and all they told us was she had brain trauma!! My husband tried so hard to get approved for a Care Credit to pay the bill but our credit just isn’t close to what they would like for us to have to get approved…they told us we had the option of putting her to sleep or signing her over…they gave us the option after I couldn’t make that choice to put my baby down to take her home but also told us that it was very inhumane and that they would never recommend that. I am devastated that I will never see my baby girl again. I had a family member that was willing to adopt her and pay for her care only to find out that she passed away at their facility all by herself instead of at home where she is loved to the fullest!! I will never use this facility again for any other pet that I may have in the future! I understand that Animal Hospitals are not government funded but they could at least make a payment plan with people that don’t have the credit score to get the credit that they need for their fur babies! My fur baby is nothing short of my daughter I have children and that would be like a human ER telling me I would have to sign over my rights to my children because I wouldn’t be able to pay the bill THAT SAME DAY!! I don’t care about government funding these places should make sure they can care for animals and let the fur mom and fur dads make payments over time!! This should be a change that everyone could get behind!! Once I signed her over I thought that this SO CALLED “HOSPITAL” would save my baby girl but apparently it just took us signing her over and me and my children praying over her and handing her over to these people for them to take her off of all of the things they had put her on…once we found out that she had passed my husband called and asked if we could get her back just for cremation purposes and they told us no. He then asked if we could at least get her paw prints on a piece of paper and she told us no for that as well. This place is a joke. I understand that we made the decision to sign her over in hopes to let her live but these people could still have a freaking heart and give us a simple paw print!! THESE PEOPLE THAT WORK HERE AND CALL THEMSELVES HELPING FUR BABIES ARE A JOKE!! *RIP MARLEY-MOO*
Business Hours
Monday:Open 24 HoursTuesday:Open 24 HoursWednesday:Open 24 HoursThursday:Open 24 HoursFriday:Open 24 HoursSaturday:Open 24 HoursSunday:Open 24 Hours
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
Amenities
- Restroom
Categories
Services
Serves Arrow Wood and nearby areas
Latest Businesess
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