Address 73-06 Northern Blvd, Queens, NY 11372
Phone Number +17185650004
Description We are a 5 doctor practice with USDA accredited vets. We offer puppy and kitten vaccine packages, USDA travel forms, boarding, surgeries and wellness exams. Somos un consultorio de 5 médicos con veterinarios acreditados por el USDA. Ofrecemos paquetes de vacunas para cachorros y gatitos, formularios de viaje del USDA, alojamiento, cirugías y exámenes de bienestar. Email: jacksonheightsanimalclinic@gmail.com
Very bad service. They Take u $ And give. U. Wrong prescriptions. My doggie it doing worse today ! But Im Putting a claim on this place we will. see. each other faces In. Court.. I’m closing u place down ! For sure .very unprofessional And you care less for all this animals that need. The medical care U just want $. But u know what. U. Will paid $ in a lawyer. People. This. Is. A. Fraudulent clinic. With now real doctors.
Staff needs proper training with cats - are very aggressive compared to other places. And the vet does not explain very well. On top of not the most sanitary place - old towels with holes etc. Tho Staff did help my cat and they were attentive however.
This place needs to be shut down from the trauma they are putting these cats through. My cat is new terrified of all vets because of her experience here. The difference between how they treated her here and other places is astonishing. They held a 5 week old kitten down with their whole body weight while she was so sick couldn’t even moved. My baby had god dam nightmares after.
Nia and Letty are awesome, accommodating, and very funny. I adopted my second cat from here and brought my third, a rescue, to get vaccinated and checked. The doctors are very nice and helpful.
Horrible piece of human excrement at the front desk. Never have I experienced such a vile creature with not clue of what warmth and patient care means.
In short: I do not recommend this clinic. My experience was a high bill with 0 resolution and lack of professionalism. I came to this clinic on a Sunday for an emergency visit. My 10 year old cat had bladder stones in the past and her symptoms were indicating a recurrence. She was clearly in pain, constantly going to the litter box, straining and only able to pee droplets. So I wanted to act fast and help relieve her of the symptoms and make sure she didn’t have a blockage. They did X-Rays and confirmed she had bladder stones and needed to go into immediate surgery to remove it or else it could be fatal. I asked for antibiotics or at least some type of pain medication and they were not able to prescribe anything at all. I was extremely disappointed because I left the clinic minus $400, a frightening consult result and no solution other than scheduling an invasive surgery. I took her to ASPCA the next day and the doctor’s prescribed her medication to relieve her pain and symptoms plus they gave us prescription food in order to dissolve the stones. They said the invasive surgery at her age was best to leave for last/ worst case scenario. Thankfully a couple of weeks later she was stone free from the prescription diet alone. St. Mark’s clinic could not even forward the x-ray images to ASPCA that were taken just a day before even though I paid hundreds of dollars. I tried to order the prescription food from Chewy and St. Mark’s animal clinic never responded to approve the request in order to get the prescription food, even though I called and emailed several times. (I was able to get this at ASPCA in person). A month later St. Mark’s animal clinic called me to say that they received Chewy’s request for approval on the prescription food and said that I had to bring my cat back for more x-rays in order to determine her eligibility – meanwhile they said she was on the verge of dying and refused to do it when I needed them to. What’s worse – the clinic is very dirty and run down. I definitely would never schedule a surgery here. I’m glad I went to go get a second opinion.
Business Hours
Monday:08:30AM - 19:00PMTuesday:08:30AM - 19:00PMWednesday:08:30AM - 18:00PMThursday:08:30AM - 19:00PMFriday:08:30AM - 18:00PMSaturday:09:00AM - 16:00PMSunday:Closed
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Serves Flushing and nearby areas