Address 244 Tunnel Rd Us Hwy 70, Asheville, NC 28805
Phone Number +18282544481
Description Pet Supermarket has it all for your furry friends! We have more than 8,000 pet care products on our website and in over 200 stores located in 10 states. We specialize in pet food, toys, treats, accessories, fashion and more! We also offer grooming, self-serve dog wash stations and VIP Petcare clinics in select locations. All of our locations offer carry out service, rain or shine! In addition, Pet Supermarket works with local organizations to host adoption and related events for animal welfare.
Website https://storelocator.petsupermarket.com/nc-asheville-244-tunnel-rd-271
The self serve bath is really nice being its own room. I use to work at a PS in another state, and the bathing site was out in the open, so I liked the privacy. I wish the employees here were a little kinder. My dog was SUPER hyper. We live out in the country so she doesn’t get to visit stores often. She’s very sweet, was the shelter favorite when we adopted her last year, she’s just VERY excited to see people, everyone’s a friend. She struggles with pulling the lead, she’s rarely on one. I was hoping to start making a PS trip/bath every week to help her with that, but I will not be returning to this store. When I walked in no one acknowledged me, I had to hunt down an employee, and walked past two other employees talking and ignoring me that I thought they were customers. The cashier saw I was struggling with my dog and had me carry the shampoo basket to the shower, while they walked right past the showers themselves to get towels from Grooming. I was met with a lot of rude looks and condescending tones. I was also the only customer in the store during this. After giving my dog her bath, other customers acknowledged me and were nicer than the employees. When I worked for PS, I would have never treated anyone that way. Update: I emailed the email in their response to this review and they did not respond back at all. I guess they really don’t care. I’ll definitely be doing the dog wash at Tractor Supply instead from now on.
Concerned about the condition of a ball python they have for sale, it’s covered in stuck shed, I’m sure because the husbandry is terrible, they need pretty high humidity. The snake was priced at around $500, so it might not be purchased for a while. If I could afford to save it I would. They shouldn’t sell these kind of animals if they can’t keep them healthy until they are bought.
met my sweet girl here, if y’all are looking for kitty companions pet supermarket/furever friends is the place to look! workers are helpful too :)
UPDATE: the birds they currently have are a green cheek conure and a bunch of budgies (parakeets) Wow! One of the best put together pet stores I've ever seen, and all the animals looked so content! I mainly shop for my conure (parrot) and the prices for bird food are really good - and I was really happy with the selection of other bird things too! I was also impressed that they have the self serve dog washing rooms. AND THEY HAVE KITTENS! 🐈😍🥺
I love this place. All of their employees are as nice as they can be. They make you feel like family. I've been buying my snake's frozen rats here for years and will never go anywhere else.
No longer shop there. They don't answer the phone. It goes to vm and always says it's full. Some of us don't want to drive across town to learn they're out of the pet food we want.
Business Hours
Monday:09:00AM - 20:00PMTuesday:09:00AM - 20:00PMWednesday:09:00AM - 20:00PMThursday:09:00AM - 20:00PMFriday:09:00AM - 20:00PMSaturday:09:00AM - 20:00PMSunday:10:00AM - 19:00PM
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