Sheets Pet Clinic

Reviews

Mark Bouldin

Having one of my female Pyrenees spayed was a great experience as the associates there answered all of my questions and taking the bestest care of our dog Sassie, even making arrangements to board Sassie overnight as I was negligent in confusing the time/day to pick her up. And I live 50 miles from their clinic. Sassie appears to be completely healed from her surgery doing great and while it saddens us that she want raise any more puppies I know it was the right thing to do. Thank You Sheets Clinic....(:-

Tammy Graham

Took my kitty to be spayed. The staff was super helpful on the phone when making the appointment and again at check in and check out. Seemed to be a very efficient process.

Montana Millen

Actual spay was fine but the billing system is extremely screwed up. I was quoted $140 for a spay over the phone and then confirmed it again when I showed up. When I picked up my dog the price has increased to $205. When questioned I was shown the sign that prices can increase without notice. I understand the cost of things have gone up but it’s wrong not to inform the customer. When I asked why I was given the wrong price in the morning at drop off I was told I have to understand mornings are hectic. I also opted to get cones for my babies and paid for them only for them to forget to give them to me and I had to turn around and drive back to go get them. Then they told me to put them on at home and they were too small. My babies can reach past the cone and lick their stitches so they cones were a waste and now I still have to buy new ones. The person could not figure out how to do a split payment so I had to use only my card because I didn’t have all day. Update: went back to talk with the owner, the actual vet was great just the front desk staff the sucked. She ended up fixing the issues for me.

L Mandelko

I called the clinic on a Wednesday and the recording prompts you to select for spay and neuter. The recording then tells you to leave your information and someone will return your call in a timely manner. I called again on Friday and selected to speak to the front desk. The young lady was very short with me telling me that I had to call the spay neuter line. So I called again and left another message. Normally I would just go on to the next provider that I could find. But from what I understand Dr. Sheets is awesome. So I really wanted to get my dog in with her. I did receive a call back on Tuesday morning but I was in a meeting at work. I called back and left a message that I'd be available the rest of the afternoon, when my lunch was and that I would answer the phone if anyone could call me back today. On Wednesday I called again there was no answer. But my call was returned immediately. The lady on the phone was confused, rude and extremely bossy. This lady tells me her name is Betsy Myers and I need to write it down. We proceed to exchange information about my dog, all my information and their protocol for neuter. I inquired about Vaccines. I let her know my dog (a recent rescue) has had his Rabies vaccine but nothing else. She said okay do you have a pen and paper? I will go through the list and you tell me what you want your dog to have. Write it down! At this point I tell her I have to get back to work and I will need to call back either on my lunch or at the end of the day to finish the discussion. She said that's fine, but your appointment will not be scheduled. It is NOT in the books! Do you understand? Yeah Betsy I understand, customer service is not your strong suit.

Kacie Wilson

The RUDEST, most IRRESPONSIBLE clinic I've ever seen! I would NEVER take my animal to this clinic considering how rude the staff (Tammy) was to me. I scheduled an appt for a rescue and was quoted $245 for a neuter for a dog that is 26-60lbs. On their website, under the prices tab, it says the neuter is $200 for 26-60lbs. I emailed them to ask about the difference and they got upset with me for asking! They said their website wasn't updated. I go off of what is documented, not what is stated via phone. I expect for what is stated to also be what is documented. Replying to the appointment email, Tammy told me to just get another vet to do the procedure when it was THEIR mistake! She even voluntarily cancelled my appt because I pointed out the price difference! Their clinic has major attitude issues and NO accountability!

DoritoBabe

I work with Happy Hoppsies Rabbit Rescue in Jacksonville, NC and we drive four hours every other month to continuously bring rabbits for their operations here. Not only do they have the best prices, but the best caring staff and that are always smiling when they welcome you in. It is such a blessing to have a great clinic like this one and they are SO worth the drive!

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Business Hours
Monday:07:00AM - 17:00PMTuesday:07:00AM - 17:00PMWednesday:07:00AM - 17:00PMThursday:07:00AM - 17:00PMFriday:07:00AM - 17:00PMSaturday:ClosedSunday:Closed

Popular Times

Accessibility

• Wheelchair accessible entrance
• Wheelchair accessible parking lot
• Wheelchair accessible restroom

Amenities

• Restroom

Planning

• Appointments recommended

Categories

Services