Pet Friends Veterinary Clinic

Reviews

roy holmes

Love everything about them. From the front desk to the vet techs and vet. Very friendly and kind everyone of them.

Kenneth Klawer

They are friendly and helpful. My MS loves and is always happy to see the vet. I used to get his nails cut at Petsmart. Now he goes to my vet. Staff is always nice they fit him in really quick and cheaper. And better sanitized environment than Petsmart.

CANDACE WHITE

My baby Violet is very well cared for at Pet Friends Vet. Thank you for your compassion and love of pets.

Necola Mixon

Someone Please tell me, who govern Veterinary's? I'm very disappointed and upset with Wendy Lilly-Bare at Pet Friends. My German Shepherd was very sick and this vet. charged almost $200 which was supposed to include a follow up checkup; which never happened. Wendy (the owner), was leaving for the holidays, and refused to see me on the given follow up appointment day! They, then called and gave me another appt. With their other in house doctor, which later a staff member called me back again a day before, stating THAT Dr. Refuses to see Wendy's patient (my G. Shep.). After The third call, I advised them, and pleaded that my dog needs a follow up immediately... Both Doctors still didn't care, NOT ONE OF THEIR DOCTORS HAS CALLED OR CHECKED ON MY FUR BABY! However, I'm holding a letter received today, Dec. 31, 2022 from them NOT asking how their patient is doing, but stating I should take my fur baby else where, But they didn't say anything about returning my money, for not fulfilling a complete service! I absolutely do not recommend Pet Friends Veterinary, because in my experience they do not care about fur babies, showed terrible customer service, and because THEIR office staff made 3 followup appt. errors; when I complained , Pet Friends (Wendi Lilly-Bare) chose to abruptly drop my fur baby VIA an unexpected letter! Sable January 8, 2023 Reply to Pet Friends Response: The reply is absolutely NOT TRUE, I don't want to believe the like of concern is due to my race, so I'll stick to the facts and I have the phone records to collaborate my complaint. Your staff NEVER called me back for the appointment as they had advised they would AFTER speaking to you. I had to initiate EVERY call. I guess YOU Doctor don't consider the fact that my fur baby wasn't immediate emergency; however, her skin caused her pain to move, sit, and stand. A simple follow up, with additional medicine isn't hard for your Secondary in house Doctor to follow your notes. It's about the money, follow up was free. Your doctor wanted new payment. You are the owner, should have compensated her if needed, since YOU were the one who had to leave the office, and it was your staff who made the follow-up appointment with the other doctor, now i see that appt. was JUST a place holder to pacify me until you could write a termination of service letter! I have 3 other fur babies, and spend a lot of money on their health. Money isn't the issue, but YOUR OFFICE'S LIKE OF: accountability, disrespect, unorganized, AND unprofessional attitude, when a customer advises you of an issue/complaint with your office. AGAIN, YOU, THE OWNER never ONCE reached out via telephone to call and simply check up on your patient, or to see what my complaint was about; but you instead decided to send a termination of care letter. YOU nor you OFFICE staff completed the service I was told we'd receive. I filed a dispute, because I did not get the service your office said they'd provide. I will share my experience with as many people possible, so they can be sure to take their fur babies to a doctor who genuinely cares about animals, as I feel You nor your staff care.

Sheila Champaneri

I been bringing Maya, my dog for her routine check ups & although she’s so afraid of shots but the staff there are great to make her comfortable. Ty Pet Friends staff, you’ll are so amazing

Scott Jorgensen

Dr. Lilly-Bare is a wonderful and very caring doctor that goes the extra mile to help our fur babies. She is always very accurate with her treatments and takes the time to explain everything that is going on with our fur babies. She just treated my cat Scarlett that was not eating or drinking for several days and she is doing so much better and we are so grateful that she was able to help my sweet baby.

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Business Hours
Monday:08:00AM - 18:00PMTuesday:08:00AM - 18:00PMWednesday:08:00AM - 20:00PMThursday:08:00AM - 18:00PMFriday:08:00AM - 18:00PMSaturday:08:00AM - 10:00AMSunday:17:00PM - 18:00PM

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Accessibility

• Wheelchair accessible entrance
• Wheelchair accessible parking lot
• Wheelchair accessible restroom

Amenities

• Restroom

Planning

• Appointments recommended

Categories

Services