Petco

Reviews

Bronwyn Butler

Took my dog to get groomed and at first I thought everything was fine but he kept shaking his head and I didn't think much of it. I then looked at his ears and saw that they had been cut by the razors. I called the store and spoke with the groomer on duty but she was new and passed me off to the manager who was not helpful at all. He told me there was nothing they could do since it had been a few days and that I should just take him to the vet. I then had to go spend another $130 on my dogs vet visit due to their lack of care and was not offered any sort of reimbursement or help. I get things happen but when you're spending a lot to have your dog groomed it is not ideal to then go and have to spend more because it was not done properly. Very dissatisfied and disappointed with their custom service and will not be returning.

DoodyCalls of Charleston

Convenient location and great deals on dog treats that our customer's pups love!

Been there Done that

Robert in the reptile area of the store is SUPER knowledgeable, patient, and friendly. He will help you with everything you need to leave with a happy and healthy pet. He definitely goes that extra mile.

Jeffrey Ellis

The clerk at the store could not understand that I wanted to use my 5$ Care coupons and said that because the line was long I "had to pay full and deal with it later because I don't have time to fix it?". I did that as to not cause an issue for the rest of your patrons however I thought this was extremely unprofessional, lazy and rude. I have shopped many times at Petco using my rewards "at the register" and EVERYONE else could attach them at ALL the other stores I have shopped.

Peter Marquez

The employees here are just so good at helping with anything it feels surreal. I genuinely would drive miles to visit this store because of the wonderful atmosphere.

Nathan

This company’s online ordering is a joke. Don’t even waste your time ordering anything even if it’s available and says that because the order will just get cancelled with no reason given. Do better. I’d rather walk on legos than come back in and spend another dollar in here

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Business Hours
Monday:09:00AM - 20:00PMTuesday:09:00AM - 20:00PMWednesday:09:00AM - 20:00PMThursday:09:00AM - 20:00PMFriday:09:00AM - 20:00PMSaturday:09:00AM - 20:00PMSunday:10:00AM - 19:00PM

Popular Times

Service options

• Curbside pickup
• Delivery
• In-store pickup
• In-store shopping
• Same-day delivery

Accessibility

• Wheelchair accessible entrance
• Wheelchair accessible parking lot
• Wheelchair accessible restroom
• No wheelchair accessible seating

Amenities

• Wi-Fi
• Wi-Fi

Planning

• Quick visit

Payments

• Credit cards
• Debit cards
• NFC mobile payments
• Credit cards > MasterCard

Categories