The Pet Hospitals Poplar at Massey

Reviews

Jackie Glover

After a long battle with GI lymphoma and diabetes, I had to let my baby boy, Hamster, go.. From the moment I walked in, my boy and I were treated with the utmost care and respect. From one vet nurse to another, thank you Dr. Pirtle and staff.

Kelsey Mankel

My cat and I had our first vet appointment this week since I adopted him. He is normally a very relaxed, confident cat, but being at the vet put him on edge, to say the least. Despite his stressed-out aggression, the vets and staff treated him kindly and with good humor, and they completed as much of the checkup as he would tolerate. Unfortunately, my cat had an adverse reaction to his vaccines overnight. Everyone at The Pet Hospitals was very responsive, answering all of my questions over the phone and squeezed us in to their schedule ASAP when it became clear I could not help him anymore at home. Shout-out to Sophia who spent extra time with us on both days, first showing me some tips on nail trimming (as much as we could despite his spiciness) then sitting with us a little longer on the return visit to make sure he stayed calm and trusting. Also thank you to Drs. Lipscomb and Cozzarelli for answering all of my questions and helping to keep my cat healthy!

Niles Talbot

Every interaction I've had with staff from routine checkups to an emergency has been nothing but pleasant. Everyone is absolutely professional, friendly, and caring. The lobby is always clean and inviting. When my dog got hurt and I took her in as an emergency visit, she was treated very quickly and the staff put me at ease. My dog also loves the treats available at the front counter!

Mi Val

When I adopted my kitten from the Memphis Humane Society the Pet Hospital was one of the clinics suggested to receive the remainder of his shots and I am so happy I picked them. I cant imagine feeling this comfortable and happy with anyone else. I recently brought in my other cat for her annual appointment and the prices are so reasonable plus $1 nail trims....WHAT!?! All staff is welcoming and professional. Dr. Bugg is great, she listened to all my questions, and even sent me an email to do farther research. They really care here!

Jordan Vandewinckel

Heather is the best groomer in all of Memphis! She has groomed all of my dogs and they always look amazing! Highly recommend her.

Lauren D

called to try to speak to a vet and Jules was rude and no help. she wouldn’t let me speak to anyone and kept back talking. when i asked to speak to a vet about suggestions since i spent around $300 and hadn’t received any help or resolutions for my sick dog she just kept going over how much i actually paid. i know what i paid and wasn’t calling for a price check. the last 2 times my dog was shaking and scared to go inside and now i understand why.

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Business Hours
Monday:07:00AM - 18:00PMTuesday:07:00AM - 18:00PMWednesday:07:00AM - 18:00PMThursday:07:00AM - 18:00PMFriday:07:00AM - 18:00PMSaturday:08:00AM - 14:00PMSunday:08:00AM - 14:00PM

Popular Times

From the business

• Identifies as women-owned

Accessibility

• Wheelchair accessible entrance
• Wheelchair accessible parking lot
• Wheelchair accessible restroom

Amenities

• Gender-neutral restroom
• Restroom

Crowd

• LGBTQ+ friendly

Planning

• Appointments recommended

Categories

Services